DailyPay is seeking an Operational Insights Specialist to support daily contact center analytics and embed AI tools into reporting workflows. You will work with AI models to process unstructured customer interaction data and generate actionable reports on sentiment, agent performance, and trends for leadership.
You will maintain dashboards using SQL and BI tools, validate prompts, and collaborate with IT to ensure secure AI integration.
#J-18808-LjbffrAI Analytics & Operations Specialist in Remote at Unknown Company
This position is listed as full time and onsite.