Agile Coach

An Agile Coach at American Express owns Team Leadership end to end, answers for it, and gets the credit too, all from Bellevue, WA. The Bellevue role is less about the $130,000 - $176,000 and more about what 6 years of Resilience lets you own at American Express.

Key Responsibilities

• Keep records, systems, and shared files organized and up to date
• Provide hands-on support to colleagues and American Express clients as needed
• Keep a steady hand on American Express accounts when volume spikes
• Anticipate the WA compliance wrinkle before it becomes a fire
• Chase down the root cause instead of slapping on a patch
• Keep skills current through ongoing training and self-directed learning
• Close the loop on every Bellevue request you touch
• Build and sustain strong working relationships across departments

What You'll Bring

• Hands-on Growth Mindset experience that survives a whiteboard interview
• Hands-on general experience that holds up to follow-up questions
• The discipline to document while it's fresh, not after it's forgotten
• Self-motivated and able to work independently with minimal oversight
• Comfort being accountable for a quietly-relentless outcome in a remote role
• Experience supporting cross-functional teams in a senior capacity
• Real curiosity about why American Express customers do what they do

American Express has made Bellevue, WA synonymous with experiment-friendly, dependable general work that outlasts the hype cycles. We protect Fridays for learning, so spend them chasing People Management or Growth Mindset, your call.

The American Express team is expanding in Bellevue, WA this quarter, and this seat is part of that growth.