Agentic AI Product Manager, Platform - Sales

Agentic Ai Product Manager, Platform - SalesApple's Worldwide Channel Strategy & Operations (WW CSO) develops and deploys global sales programs to deliver extraordinary customer experiences and drive channel sales — with deep expertise spanning digital, physical, and people enablement. Within CSO, the Agentic AI Development team builds intelligent, agent-powered experiences for Channel Sales. This is a startup environment within Apple, and the products we build have direct, measurable business impact across multiple GEOs worldwide. We're investing in the platforms and infrastructure that let teams across our worldwide sales organization build, run, and scale AI agents. This is the foundation a fast-growing portfolio of agentic products is built on.We're looking for a senior product manager to own our agentic AI platform as a product — its vision, strategy, roadmap, and requirements.

This is the infrastructure that lets teams build, deploy, and run AI agents at scale. You'll define what gets built and why. You'll translate business needs into clear product requirements, prioritize relentlessly for how quickly a user reaches a working result, and partner closely with engineering to ship. You'll grow the ecosystem around the platform — the reusable components, integrations, and capabilities that make teams productive. This role is a blend of technical and product thinking.

You'll own the prioritization of the roadmap and capabilities — runtimes, APIs, integrations, and tool use — and translate fluidly between business need and engineering reality. You'll be the voice of every user, from the non-technical person who just wants to run an agent to the engineer who builds one from scratch.ResponsibilitiesOwn the agentic AI platform as a product — vision, strategy, roadmap, and the product requirements engineering builds againstOwn the full experience of how agents are built, configured, deployed, and run on the platformTranslate ambiguous business needs into well-scoped product requirements with clear success metricsDefine the platform's core models — deployment, customization, and governance — so teams can self-serve safelyGrow the ecosystem around the platform — reusable components, connectors, integrations, and capabilities that make teams productiveEnable teams to build and deploy agents across multiple languages and regional contextsPartner closely with engineering to sequence and ship the roadmapDefine and track the platform's success metrics — adoption, active usage, and how quickly a new user reaches their first working resultMinimum Qualifications8+ years of product management, including platform or developer-platform products shipped to productionTrack record owning a product from vision through requirements through launchStrong technical fluency — comfortable holding runtimes, APIs, integrations, and data models in your head, and translating between business needs and engineering implementationExcellent written communication — crisp product requirements, specs, and roadmaps that engineering can build from without reworkTrack record of shipping products with measurable impactPreferred QualificationsBuilt an internal developer platform, infrastructure product, or ecosystem where others build on top of what you shipFamiliarity with agentic AI and large language model (LLM) systems — agent authoring, tool use, orchestration, and evaluationExperience with MCP (Model Context Protocol) or similar tool-use and integration frameworksExperience defining platform governance and customization modelsExperience with multi-tenant customization models (configuration overlays, forking, versioning)Experience shipping to global, multilingual, multi-region audiencesApple experience a plus — familiarity with how Apple's worldwide sales and regional teams operateComfort with ambiguity and startup-like environments inside a large organizationBackground in retail, commerce, training/enablement, or enterprise operations domainsApple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools.

By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis. Submit Resume