Serving as the firm's primary resource for operational expertise, the full-time Agency Operations & Commission Specialist will manage commission processing, carrier contracting, and reporting while ensuring the integrity and efficiency of agency operations in a remote or hybrid role. Key responsibilities Administer the Agency Integrator platform, maintaining accurate data and improving workflows Design and produce operational reports, ensuring data integrity and analyzing trends for process improvements Process and reconcile commissions for life insurance, disability insurance, and annuity products, addressing discrepancies and ensuring timely payments Required qualifications 3+ years of experience in insurance operations, commissions, or agency administration Knowledge of life insurance, disability insurance, and annuity products Strong Microsoft Excel skills Excellent analytical and problem-solving abilities High attention to detail and organizational skills