Unknown Company

Agency Customer Service Representative Trainer

grand rapids, mi • Posted 1 weeks ago
Hybrid Full Time Customer Success & Support

Michigan Farm Bureau seeks an Agency Customer Service Representative/Trainer to support agency teams across our insurance network. In this hybrid Customer Service & Support role, you’ll resolve complex member inquiries, coach agency staff, and deliver training on products, systems, and service standards. You’ll collaborate closely with our Policy Development and operations teams to communicate policy and process changes.

Ideal candidates bring strong insurance customer service experience, excellent communication skills, and a passion for supporting Michigan’s agricultural community.

Agency Customer Service Representative Trainer in grand rapids at Unknown Company

Typical pay
$37,830–$58,550

For context, most customer service representatives earn between $37,830–$58,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as full time and hybrid.

Back to Job Search