Aftermarket Estimating Supervisor

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Fairbanks Morse Defense provided pay range

This range is provided by Fairbanks Morse Defense. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$99,076.00/yr - $148,613.00/yr

About Fairbanks Morse Engine

Located in Beloit, Wisconsin, Fairbanks Morse Engine (FME) manufactures, assembles, tests, and distributes heavy‑duty, medium‑speed reciprocating engines under the Fairbanks Morse® and ALCO® brand names. Fairbanks Morse manufacturing is conducted in its U.S.–based facility. FME sells its high‑performance engines directly to naval marine customers and shipyards. As a principal supplier of reliable diesel engines to the U.S. Navy, Military Sealift Command, U.S. Coast Guard, and the Canadian Coast Guard, FME enables the defense industry to complete worldwide mission‑critical operations. FME is a division of Fairbanks Morse Defense, a portfolio company of Arcline Investment and a leading provider of reliable marine power solutions. Learn more about FME by visiting . Fairbanks Morse is an Equal Opportunity and AffI­… (full EEO statement).

Summary

The Aftermarket Estimating Supervisor is responsible for managing (coaching, training, developing, task prioritization) the Aftermarket service estimator team and has accountability for the team’s overall performance and results. Executes and is accountable for departmental goals, strategies, metrics, continuous improvement opportunities and efforts, as well as our customer relationships and experiences. Proactively manages the customer experience to drive growth, achieve sales and margin targets while supporting organizational sales objectives.

Principle Duties and Responsibilities

• Promote the Fairbanks Morse Defense culture by exemplifying and coaching our core values: Integrity, Teamwork, and Velocity
• Provide coaching, development, and supervision of direct reports including overseeing daily activities and managing / driving performance to ensure performance is maximized.
• Interface with cross‑functional team to address customer requests while creating and maintaining positive working relationships with internal & external customers
• Ensure accuracy of system data (Oracle, Salesforce)
• Provide technical guidance to the Aftermarket Service Estimator team
• Optimize department metrics and standardization of reporting
• Monitor and report on team metrics i.e., quote accuracy, response times (internal and external), workload, subcontractors, quality and other metrics that drive greater efficiency and sales
• Manage daily customer requests for timely completion.
• Monitor minimum margin standards by project and take action on deviations
• Communicate and maintain team expectations for customer responsiveness
• Manage the Customer Relationship Management (CRM) process and tools used by Aftermarket Sales team to document activities in CRM
• Support continuous improvement; implement initiatives to improve process efficiencies

Qualifications and Educational Requirements

• Bachelor’s degree in business or technical field or equivalent experience preferred
• Minimum of five years of estimation / quoting, customer service or management experience
• Minimum of two years of leadership or direct supervisory experience, preferred
• Excellent communication (oral and written), interpersonal, and presentation skills.
• Excellent decision‑making skills and ability to review, analyze, and interpret data / metrics to ensure team performance / metrics and organizational targets are being met
• Must have an entrepreneurial aptitude, be professional, customer focused, enthusiastic, and driven for results
• Proficiency in MS Office (Word, PPT, and Outlook) and excellent Excel skills
• Experience working with an ERP system required (ORACLE preferred)
• Financial acumen with the ability to demonstrate sound judgment with financial decisions
• Ability to read and interpret government Request for Quotes (RFQ)/Solicitations
• Experience interpreting contracts
• Proven track record developing and maintaining customer relationships
• Excellent ability to collaborate and effectively partner with all organizational levels and external customers
• Ability to manage multiple assignments simultaneously while working independently
• Travel 10% (domestic and international – to Service Centers and customer sites)
• This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Reasonable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Manufacturing

Industries

Defense and Space Manufacturing

Benefits inferred from this job description

• Medical insurance
• Vision insurance
• 401(k)

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