Job TitleOversee all facility functions regarding training program services including day to day operations, program development, regulatory compliance and staff development.Essential Functions and ResponsibilitiesSupervise daily operations of programs to ensure appropriateness, effectiveness and variety in trainings/activities to meet the goals outlined in individual participant's IPPs.Provide direct supervision/support to facility management, including but not limited to hiring, training, evaluating, positive direction and updates to organizational, state and federal guidelines.Ensure compliance of all supervised areas as it relates to the funding, licensing agents, local, state and federal guidelines.Develop and oversee annual programmatic budget and monitor program fiscal responsibility through variance reports, census monitoring, quarterly attendance reviews, bad debt management, service authorization monitoring and client ratio analysis.Ensure high-quality programming for all recreational and meaningful day activities, skill training and community outings.Monitor operational goals and objectives to support the vision, mission and strategic plan.Plans and executes monthly staff meetings and training.Monitors & reviews monthly required documentation including SP notes, SP goals, incident reports and any grant obligations.Partner with other departments within the organization to implement and improve operational policies and procedures.Implement corrective actions plans to solve organizational or department problems.Act as a liaison with community service providers, families, and funding sources to advocate for individuals served.Maintain a professional and personal demeanor with internal and external customers and members of the public which promotes positive good will toward Quest and persons served.Utilize the Learning Management System to monitor and track employee training requirements, ensuring all mandatory courses are completed in a timely manner.Maintain accurate records of training activities, generate reports, and provide support to staff in navigating the LMS platform.Report all incidents of suspected abuse, neglect, or exploitation to the Abuse Hotline (1-800-96-ABUSE).Follow all emergency procedures during a drill or in an actual emergency.Report to work during inclement weather to ensure adequate supervision and care of all individuals in the home. This may include sheltering in place during a hurricane.Keep individuals safe, treat them with compassion and respect, and help them strive for excellence, reach their goals, and achieve the highest level of independence.Attend, participate and/or conduct all required training and monthly staff meetings.Follow all Quest policies and procedures.Employees are required to report serious issues to the employee hotline or to a Quest leader under the See Something Say Something policy.Management reserves the right to revise the job or to request that other or different tasks be performed as assigned.Education and/or Work Experience RequirementsAssociate's degree from an accredited college or university.Two years, verifiable experience working directly with individuals with developmental disabilities or related experience.Minimum of 3 years supervisory experience and operational management preferred.Valid Florida Driver's License at all times.Quest, Inc. is a drug free workplace and an Equal Opportunity Employer.
It is the policy of Quest to grant equal employment opportunities to all qualified persons without regard to race, color, sex, religion, age, national origin, disability, veteran's status, marital status, citizenship status, genetic information or any other category prohibited by local, state or federal statute.Additional Benefits InformationStay healthy with enhanced coverage – medical insurance includes an HRA, premium discounts, wellness credits, free virtual visits, free Minute Clinic visits, free imaging, and surgeryFull smile & clear vision – dental and vision plans to keep you covered head to toeSecurity for you and your family – company-paid life and disability insurance coverage, plus long-term disability at no cost to youShort-term coverage when you need it – short-term disability for life's unexpected momentsInvest in your future – 401(k) with a company match to grow your retirement savingsExtra protection, your choice – voluntary accident and hospitalization coverage availableSave smarter – flexible spending accounts (FSA) to help your dollars go furtherSupport for life's challenges – confidential Employee Assistance Program (EAP) to help you and yoursKeep learning and growing- tuition assistance and tuition reimbursement to help you advance your education and career