Admissions Operations Specialist, Undergraduate Admissions Office (Hybrid)

Admissions Operations SpecialistEvery application tells a story, and behind every successful admissions cycle is a team committed to accuracy, service, and operational excellence. As an Admissions Operations Specialist in Cornell University's Undergraduate Admissions Office (UAO), you will play a vital role in supporting prospective students from around the world by processing application materials, maintaining data integrity, supporting international admissions operations, and providing exceptional service to applicants, families, and school counselors.This position is ideal for someone who enjoys working in a high-volume, deadline-driven environment, has strong attention to detail, and takes pride in handling sensitive information with accuracy and confidentiality.Responsibilities:Process undergraduate application materials and supporting documents for first-year and transfer applicantsReview, analyze, enter, and maintain applicant data in admissions systemsReview transcripts and other educational documents to determine whether materials meet application requirements, verifying the accuracy and completeness of application records and admissions checklistsReconcile data discrepancies and support data quality initiatives within admissions systems.Maintain the confidentiality and integrity of student records and admissions dataAssist with administrative processes related to international student enrollment: support review of financial documentation submitted by admitted international studentsServe as a Designated School Official (DSO) upon completion of required training, managing international student records and supporting compliance with federal immigration regulationsCommunicate with students regarding admissions, enrollment, and financial aid-related questions, resolving routine issues and appropriately escalating complex concernsCollaborate with campus partners to support international student enrollmentProvide guidance on admissions procedures, application requirements, deadlines, and applicant portal navigation, delivering professional, patient, and service-oriented support throughout the admissions cycleSupport process improvement efforts and help identify data quality issues within admissions systemsPlease note: Submission of both a cover letter and resume is required for consideration for this position.About UnitThe Undergraduate Admissions Office (UAO) provides leadership for prospect management, student recruitment and communication, admissions social media, application processing, the prospective student visit experience, yield strategy and coordination, market research, long-range planning, and admissions volunteer engagement. UAO also directs university-wide enrollment efforts for special populations, including the recruitment, selection, and enrollment of underrepresented students and international students.What We NeedAssociate's degree and 2–4 years of relevant experience, or an equivalent combination of education and experienceExceptional organizational and time management skillsProfessional demeanor, excellent communication skills, both oral and writtenDemonstrated experience working in a high volume/high pressure environment is strongly preferredExperience handling sensitive and confidential information with professionalism and discretionExperience with educational systems and documents, transcripts and working with sensitive and confidential informationKnowledge of Slate (CRM), PeopleSoft (SIS), SharePoint, Microsoft Office Suite, and Google DocsRewards and BenefitsThis position follows a hybrid work arrangement.

During the initial onboarding and training period, the successful candidate should expect to work primarily on campus. Following training, a hybrid schedule will be established in partnership with the supervisor and based on operational needs.Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands.Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.

To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays.Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.Visa sponsorship is not available for this position.University Job Title: Administrative Asst IVJob Family: AdministrationLevel: DPay Rate Type: HourlyPay Range: $26.41 - $30.69Remote Option Availability: HybridCompany: EndowedContact Name: Freddie SalleyContact Email: Statement:Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds.

We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.