ADMINISTRATIVE VOLUNTEER

Administrative VolunteerVolunteer Opportunity | Meaningful Service | Administrative SupportLooking for a meaningful way to give back?At Crossroads Programs, Inc., we believe that every young person deserves support, encouragement, and the opportunity to build a brighter future.Our volunteers play an important role in helping our team create a welcoming, organized, and supportive environment for youth, families, donors, and staff.As an Administrative Volunteer, you'll use your organizational, communication, and customer service skills to support our administrative team and help keep our day-to-day operations running smoothly.Make a meaningful impactSupport services that benefit youth and familiesHelp create a welcoming environment for visitors and familiesContribute to a mission-driven organizationMake a difference through your time and talentsUse & Build Your SkillsGain hands-on administrative experienceStrengthen communication and organizational skillsDevelop customer service experienceWork with office technology and administrative systemsCollaborate with an experienced teamYour RoleAs an Administrative Volunteer, you will support the Administrative Assistant and other team members with daily administrative and front-desk responsibilities.What You'll DoReception & Customer ServiceGreet guests and visitors professionally and warmlyAnswer incoming phone callsProvide front-desk reception supportAssist donors and provide donor receiptsHelp promote Crossroads youth servicesAdministrative SupportAssist with mail, faxes, scanning, and other office tasksEnter training certificatesContact treatment parents when training is dueAssist with scheduling youth clinical appointmentsAssist with donation trackingSupport records managementAssist with other administrative duties as assignedProfessionalism & ConfidentialityMaintain confidentiality and privacy regarding youth, employees, and financial informationCommunicate professionally with staff, administration, families, donors, and visitorsFollow office policies and proceduresMaintain accuracy and attention to detailUse sound judgment when handling challenging or sensitive situationsWho We're Looking ForYou may be a great fit if you are:Dependable and responsibleFriendly and professionalOrganized and detail-orientedPositive and flexibleComfortable working with the publicA strong communicatorAble to work independently and with a teamComfortable using basic technologyCommitted to confidentialityEducationHigh School DiplomaExperience & SkillsBasic knowledge of word processing and Microsoft Office applicationsBasic understanding of office procedures and equipmentFamiliarity with phone systems preferredAbility to read, write, and comprehend informationAbility to follow written and verbal instructionsAbility to problem-solve and handle routine administrative tasksAbility to remain calm and use good judgment in difficult situationsConfidentiality/HIPAAPhysical RequirementsSit and walkUse hands and reach with hands and armsTalk and hearOccasionally climb or balanceOccasionally lift up to 25 pounds, such as donationsYour Time Can Make a DifferenceBehind every successful organization is a team of people willing to help.As an Administrative Volunteer, your support helps our staff stay organized and focused on serving youth and families.If you're ready to share your time, skills, and compassion, we'd love to have you join Crossroads Programs, Inc.Volunteer with purpose. Support our mission. Make a difference.Crossroads Programs, Inc.

"Creating a Better Tomorrow... Today"Crossroads Programs, Inc. is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive workforce.Equal Opportunity EmployerApis Services, Inc., Inperium Inc., and its affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal, state, and local laws.

Employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, veteran status, or any other protected characteristic.