ADMINISTRATIVE SUPPORT SUPERVISOR V - 64085475

Administrative Support Supervisor V - This is an anticipated vacancy. The Prosecution Services Unit (PSU) is responsible for providing legal services in the regulation of all health care boards and councils. PSU takes administrative action against healthcare practitioners for violations of the licensee's practice act.

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action.

The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. The employee must demonstrate exceptional communication, interpersonal, and comprehension skills. The employee must use discretion and independent judgment using policies and operating practices of the Department and the Unit and is responsible for assuring compliance with federal and state laws.Your Specific Responsibilities:Directly supervises the support staff responsible for the preparation of cases and building of agendas in Agenda 2.0 and Adobe for presentation to the Probable Cause Panels and Boards; i.e., monitors process and workflow to ensure daily coverage of personnel to ensure deadlines are met; provides direction and guidance to support staff to meet critical deadlines and work objectives ensuring maximum use of time and resources; motivates support staff to improve quality and quantity of work performed and evaluates them through established criteria.Trains and supervises support staff in the methods and procedures used by PSU with regards to preparation of cases for presentation to the Probable Cause Panels for consideration and final action before the Boards; instructs employees in office policies and procedures, and methods and procedures used to perform specific jobs; and communicates with staff on a regular basis providing guidance as needed.Requests, reviews and maintains case tracking reports.

Trains and assists support staff in understanding and updating LEIDS. Compiles and prepares reports on case information, as needed.Directs or responds to telephone inquiries received within the section from the general public, complainants, subjects and or subjects' counsel concerning disciplinary cases.Assists the Operations & Mgmt Consultant Mgr in developing and writing primary processes, as well as creating process maps for primary processes.Other Duties as required.Required Knowledge, Skills, and Abilities:Knowledge of administrative principles and practices.Knowledge of office procedures and practices.Knowledge of the methods of data collection.Knowledge of the principles and techniques of effective communication.Ability to collect, evaluates, and analyzes data relating to administrative functions such as accounting, personnel, purchasing, or report writing.Ability to prepare correspondence and administrative reports.Ability to understand and apply applicable rules, regulations, policies, and procedures.Ability to utilize problem-solving techniques.Ability to work independently.Ability to plan, organizes, and coordinates work assignments.Ability to communicate effectively.Ability to establish and maintain effective working relationships with others.Minimum Qualifications:1-3 years supervisory experience.Location: Tallahassee, FL, US, 32399