Administrative Support Assoc

Administrative Support AssocEmployee Benefits available to NC A & T permanent employees include the following and more:Accrued Vacation and Sick Leave for Eligible EmployeesCommunity Service LeaveAetna – State Health Benefits of North CarolinaNCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more12 Paid HolidaysTeachers and State Employees Retirement System (TSERS)Optional Supplemental Plans - 401k, 403b, 457b and 457Employee Assistance Program (EAP)Campus Recreation Center DiscountUniversity Bookstore Discountand moreThis position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.Primary Purpose of Position: To serve as administrative support to the Director of the School of Nursing and to provide clerical and administrative support to all matters related to the Director's Office. The duties and responsibilities could include but not limited to; providing professional support and customer service to clients, students, faculty and/or staff, assist with clerical and administrative duties, answer and transfer calls, compose written materials (such as memos, emails, agendas or minutes from meetings), banner processing, order office supplies, and other duties assigned by the Supervisor.Key Responsibilities and Related Competencies:Required Competency - Communication - Verbal/WrittenDuties:Applies knowledge of programs, policies and procedures to interpret and communicate information to meet specific needs of staff and clients.Demonstrates the ability to work with confidential and sensitive information.Composes letters, memos and reports requiring research and presents data accurately to support findings.Reviews sensitive materials and edits content constructively.Schedules and arranges appointments for the Director to meet with various organizations and committees on the University, State, National, and International levels.Provides authorized information concerning a task force or issue with which the Director is working.Corrects information given to the public regarding the faculty and staff based on School of Nursing guidelines.Answers incoming telephone calls regarding School of Nursing director, faculty and staff.Serves as contact for students regarding appointments with the Director and School of Nursing information.Serves as contact on university-wide, international, national, and state levels i.e.

Offices of the Chancellor, Provost/Vice Chancellor for Academic Affairs, Vice Chancellor Business and Finance, university colleges, divisions, department chairs and deans, American Nurses Association, North Carolina State Board of Nursing and North Carolina Nurses Association.Required Competency - Office TechnologyDuties:Integrates varying software or learns new computer applications to meet unique work needs.Serves as a resource for others on a variety of subjects including office equipment, software applications, and information processing procedures.Uses computer, printer, copier, fax machine, and other office equipment that are needed for typing, copying, scanning, and sending outgoing correspondence and compiling reports.Required Competency - Information/Records AdministrationDuties:Utilizes, reconciles, and manipulates data for management reports from different internal and external sources.Applies an understanding of the information in order to extrapolate key data elements.Types and assembles the data and other report information together for draft and final report, proofreading, making appropriate copies to the Office of Academic Affairs and filing the school's copy of the report i.e. annual report.Researches, types, compiles, and assembles the data and information as required by the guidelines from the North Carolina Board of Nursing Program Descriptive Report (PDR) and the Accreditation Commission for Education in Nursing Self-Study Report.Composes, types, and drafts monthly faculty meeting minutes and agenda; email them to faculty before next monthly meeting.Maintains files of all nursing program contracts and partnership agreements and legal documents.Required Competency - Work CoordinationDuties:Facilitates flow of work throughout a dynamic work unit.Coordinates and directs the office support activities and manages a wide variety of records, reports, and files.Coordinates activities related to faculty orientation, evaluation, and development; documents as required.Serves as backup support personnel in the absence of other staff members, assists students whenever possible, aids in getting students and prospective students correct information.Coordinates and support Friends of Nursing Advisory Board.Required Competency - Problem SolvingDuties:Resolves and/or develops recommendations for unprecedented issues and problems.Serves as a resource for others in resolving unprecedented non-standard issues and problems.Required Competency - Knowledge - ProgramDuties:Applies substantive knowledge of program policies and procedures that affect operations.Applies program knowledge to client situations.Applies knowledge of program content and services in the analysis of information and decision-making.Position Information:Working Title - Administrative Support AssocCompetency Level - AdvancedPosition Number - Recruitment Range - $38,890 - $50,617FLSA - Non-ExemptAppointment Type - Permanent - Full-timeFTE - 40 hours/week, 12 monthsOrganizational Division - School of NursingOrganizational Location - College of Health and Human SciencesOrganizational Unit - School of NursingPosting Detail Information:Posting Number - SHRA3266Open Date - 09/21/2026Close Date - 10/16/2026Special Instructions to Applicant: You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form.

Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.Supplemental QuestionsRequired fields are indicated with an asterisk (*).Applicant DocumentsRequired Documents:ResumeCover LetterOptional Documents:Copy of Education TranscriptsCertificate of Release or Discharge from Active Duty (DD-214)