Administrative Specialist I - Processing Assistant IV

Administrative Specialist I (S)The primary purpose of this position is to provide administrative assistance and general office support to Rehabilitation Counselors and other personnel in the Asheville Unit providing services to individuals with disabilities. Job responsibilities include the following:Greeting visitors and callers courteously and professionally, to include contact with staff, vendors and other departments and the publicUsing a multi-line phone system to answer and route calls to appropriate staff membersPreparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staffReceiving applications from clients, along with requesting and obtaining medical/treatment recordsDocumenting client information, interactions, and services into the case management system throughout the rehabilitation processUtilizing office equipment and other relevant technology (software and systems) to meet office needsSalary Range: $39,244 -$68,679Recruitment Range: $39,244 -$49,000Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.The following Management Preferences are not required, but applicants that possess these skills are preferred:Knowledge of and/or experience working with persons with disabilitiesExperience providing effective front-line service to the public, including responding to inquiries, resolving concerns, and maintaining professionalism in a fast-paced environmentsExperience performing routine administrative and office support functions such as data entry, document preparation, scheduling, and filing, with accuracy and attention to detailKnowledge of or experience working within a team settingPosition is funded in part through federal funds.Posting closes at 11:59 p.m. the night before the end dateApplication ProcessInformation should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application.

To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.

Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.For a list of organizations that perform this specialized service, please visit the NACES membership website at Credit VerificationDegrees must be received from appropriately accredited institutions.

Transcripts, degree evaluations and cover letters may be uploaded with your application.Veterans' and National Guard PreferenceApplicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.ADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.Minimum Education and ExperienceHigh school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.EEO StatementThe State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.