Administrative Services Assistant - Nashville, TN

Job OpportunitySupport the Tennessee Department of Health (TDH) Viral Hepatitis Team by coordinating medical record requests of persons with evidence of hepatitis C re-infection. Activities will include verifying provider contact information, requesting medical records, maintaining status of all medical record requests in a project-specific database (REDCap), reviewing and collating medical records from medical records offices using developed algorithm, assigning received medical records to abstractors using developed algorithm, working closely with the Viral Hepatitis Team to identify issues and ensure data processes are complete and accurate, building and maintaining partnerships with medical records office staff and providing feedback as it relates to process improvements, attending all routine and ad hoc project-specific calls, and other administrative tasks as assigned.Requirements include 1-2 years experience with requesting medical records, proficiency at managing electronic data and navigating complex databases (REDCap preferred), experience with Microsoft Excel and Adobe Acrobat, strong attention to detail, excellent communication skills, ability to work independently, experience in customer service and working on a team, and background in public health (preferred).