Vaccine Operations AssistantUnder general supervision, this employee is responsible for professional staff work of routine through average difficulty in assisting the Vaccine Ordering Manager with administrative detail; The Vaccine Operations team manages the enrollment, inventory management and procurement, and quality assurance / compliance for all federally funded vaccine programs. The ASA would be generally responsible but not limited to the following:Performs related work as requested by the Vaccine Ordering ManagerRoutinely acts as liaison between the Vaccine Ordering Manager and departmental staff, and other providers and agencies, local and federal agencies, and community organizations and groups as neededAttends CDC calls and webinars as needed to gain information and updates for the teamRoutinely handles complaints and requests from program providers around inventory management and utilization of the VOMs 2.0 ordering systemEducates and trains other staff as needed for any new employees, providers, or at any event VPDIP sponsorsHandles routine correspondence including composition of replies and routes to the appropriate operating division for replyPrepares non-routine correspondence as requestedAssembles information for speeches, staff meetings, and other purposes as neededMay take minutes at staff meetingsOperates standard office machines and equipment as necessaryManagement and triage of the Service NOW platform where providers can request assistance through a ticket-based dashboardSupport of VtrkS functionality and reportingStrong skills within Microsoft Office, Word, and ExcelAdditional Vaccine Operations support as neededEducation and Experience: Graduation from an accredited college or university with a bachelor's degree; qualifying full- time increasingly responsible sub-professional experience or paraprofessional or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.