Administrative Receptionist

We are seeking a professional, organized, and customer-focused Administrative Receptionist to provide front-desk, administrative, and program support within a university setting.

The Administrative Receptionist will serve as the first point of contact for students, alumni, faculty, staff, employers, community partners, and visitors. This position will create a welcoming and professional environment while assisting with daily office operations, answering inquiries, scheduling, data entry, filing, and supporting departmental programs and events.

Key Responsibilities

• Greet and assist students, visitors, faculty, staff, alumni, employers, and community partners.
• Answer and respond to telephone calls, emails, and general inquiries.
• Provide information and direct individuals to the appropriate staff member, program, or resource.
• Manage daily visitor flow, appointments, calendars, and scheduling.
• Provide general administrative and clerical support to department leadership and staff.
• Prepare, format, proofread, scan, copy, file, and distribute documents and correspondence.
• Perform data entry and maintain accurate electronic and physical records.
• Maintain confidential administrative records and databases.
• Receive, sort, and distribute mail, deliveries, and office materials.
• Assist with meetings, programs, events, registration, room preparation, and outreach activities.
• Monitor office supplies, promotional materials, equipment, and inventory.
• Assist with purchasing documentation, requisitions, expense tracking, and reconciliations.
• Prepare routine reports, summaries, presentations, and other administrative materials.
• Assist with special projects and departmental activities as assigned.
• Provide general support to student workers, interns, and volunteers.
• Represent the department at approved university and community events.

Minimum Qualifications

• High school diploma required.
• At least 1 year of experience in administrative, reception, customer service, or program support.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, PowerPoint, and Teams.
• Ability to work effectively with diverse populations in a professional environment.
• Strong attention to detail and ability to maintain confidentiality.

Preferred Qualifications

• Postsecondary education, training, or certification in administration, business, human resources, education, hospitality, management, social services, or a related field.
• Three or more years of related administrative experience, particularly within a college or university career services, student services, or experiential learning environment.
• Experience with systems such as PeopleSoft, Workday, Handshake, or other student/client information systems.
• Experience supporting events, programs, outreach, or community engagement.
• Familiarity with social media platforms and digital communication tools.