Administrative Operations Representative

Administrative Operations RepresentativeWorking for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results.

Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Great American has been an innovative leader in the crop insurance industry since it issued its first crop policy in 1915. Great American's Crop Division provides the tools clients need in the form of specialized crop insurance coverages, which can insure their revenue stream even if elements outside their control go awry. That means even in the face of a worst-case scenario, our clients will have the income to keep their operation functioning.Our Crop Division office is seeking an Administrative Operations Representative.

This position will be based in our Fargo, ND office. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site five days a week.Essential Job Functions and ResponsibilitiesPerforms a variety of routine administrative operational tasks including one or more of the following:Submits agency and agent appointmentsRequests security for agentsUpdates agency and agent information in the systemVerifies refund listsMails monthly commission statements to agencies as requiredAnswers accounting and 1099 questions as necessaryHelps with parsing formsParticipates in scanning documents and fulfilling print orders and document assembly requestsPrepares and distributes incoming mail and processes outgoing mailCoordinates the procurement and organization of suppliesAssists with scheduling and coordinating meetings and events. May coordinate with catering services, set up, and disassemble food service stationsAssists in answering, routing, and screening incoming callsDirects visitors in the office buildingMay assist with or coordinate special projects, assisting with the planning and executionPerforms other duties as assigned.Job RequirementsHigh School Diploma or equivalent.Proficiency in Microsoft Office Suite; Previous administrative or office experience preferred.Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.

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