Administrative Director, Emergency Services (RN)

Administrative Director, Emergency Services (RN)She Recruits is seeking an accomplished Administrative Director of Emergency Services to lead a high-performing, multi-site Emergency Services division within a large acute care hospital. This executive nursing leader oversees quality, patient experience, clinical operations, throughput, growth, finance, and workforce engagement across a Level II Trauma Center, two Free-Standing Emergency Departments, and a broad network of emergency care services. The ideal candidate brings significant ED leadership experience, strong operational acumen, and the ability to drive performance across complex, high-volume environments.The Administrative Director provides strategic direction and operational oversight for Emergency Services, ensuring consistent delivery of high-quality, patient-centered care. This leader drives initiatives to improve patient safety, operational efficiency, throughput, engagement, and service excellence.

Responsibilities include developing evidence-based policies, enhancing team culture, aligning financial performance with organizational goals, and identifying growth and expansion opportunities.

The role includes direct oversight of multiple leaders and functional areas and plays a key role in advancing the hospital's strategic position in the community.Key Responsibilities:Quality & Clinical Excellence:Implement and sustain evidence-based practices to enhance patient safety and quality outcomesReduce variation in clinical practice to improve efficiency, cost-effectiveness, and consistencyEnsure compliance with regulatory standards, accreditation requirements, and internal benchmarksLead throughput initiatives, including capacity planning, forecasting, patient flow, and discharge planningDevelop policies and nursing standards that support excellent patient and family carePatient Experience:Lead initiatives to elevate the patient experience across all ED sitesUse patient feedback metrics to identify gaps and develop improvement strategiesEnsure alignment with best practices that support customer service and positive interactionsPartner with subject matter experts to maintain high patient satisfaction performancePeople Leadership:Build a high-performing workforce through talent acquisition, development, engagement, and retentionProvide coaching, mentorship, and training for leaders and staffFoster a culture aligned with organizational mission, values, and professional practice standardsEnsure workforce planning aligns with patient care needs and operational demandsGrowth & Strategic Development:Collaborate with administrative leadership and physicians to expand existing services and develop new offeringsEvaluate opportunities for service line differentiation and increased market presenceStay current on healthcare trends, legislative changes, reimbursement models, and competitive dynamicsRepresent the Emergency Services division in community and organizational eventsFinancial Leadership:Lead annual budgeting for Emergency Services, including revenue forecasting, staffing models, and supply needsMonitor performance against budget and implement corrective actions when neededEnsure effective labor management, including staffing, scheduling, and productivity standardsIdentify and implement cost-saving opportunities across the divisionQualifications:Bachelor's Degree required (Nursing strongly preferred)Master's degree in Nursing, Healthcare Administration, Business Administration, or related field preferredMinimum 3 years of recent acute care ED leadership experience (Director or large ED Manager)Strong operational, financial, and strategic leadership capabilitiesDemonstrated success leading high-volume emergency departments