How We Work At Chick-fil-AChick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A.
We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first. Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.OverviewProviding high-level administrative support to a staff member within Field Operations and in support of various responsibilities within the Family Enterprise. This person will manage calendars, plan meetings and events, coordinate travel logistics, research and provide technical solutions in a paperless environment, and perform additional administrative functions.
S/he will be interacting regularly with Staff members at all levels of the organization, Chick-fil-A Operators, and outside individuals and organizations as needed. This role requires a focus on both results and relationships. Teams at Chick-fil-A work in a fast-paced, highly collaborative manner. Often the responsibilities require real-time prioritization and flexibility on the part of this role.
This position is based in the Chick-fil-A, Inc Support Center in Atlanta, GA.ResponsibilitiesCalendar management and maintenancePrepare invoices, reports, memos, letters/email communications, financial statements, and other documents using Microsoft SuiteHelp coordinate logistics as needed, including working with vendors, setting date/time, coordinating schedules, hosting, and providing on-site supportDevelop constructive and cooperative working relationships with others and maintaining them over timeCoordinate travel arrangements/reservations and complete expense reportsConduct research and compile data for consideration and presentation by executives, committees, and boards of directors. Prepare PowerPoint presentations and design professional documents as neededCompile, transcribe, and distribute minutes of meetings; Detailed note takingPrepare responses to correspondence as neededInteract with Operators, other Administrators, and Production Throughput Team and LeadershipCommunicate with people outside the organization, representing Chick-fil-A and Cathy Family enterpriseDevelop specific goals and plans to prioritize, organize, and accomplish your workProactively plan and respond to new and existing events/responsibilitiesRequired Qualifications (Knowledge, Skills, & Abilities)Minimum of 5 years' experience providing administrative / project supportExpert level technology (computer) and documentation skillsProficiency in Microsoft Office / OutlookDesire to learn new technology and adopt as appropriateThoughtful and clear communicator with attention to detail and timely responsiveness; Strong verbal and written communication skills and judgementHigh level of professionalism and tact in communication and presentationExperience managing multiple projects independently and simultaneouslyWorks efficiently and proactively to ensure work is done, not just to completeness, but with excellence; Goes above and beyond in exceeding expectationsDemonstrates adaptability and discernment in interpersonal relationshipsExperience using effective judgment, sensitivity, and creativity to changing needs and situationsExperience handling highly confidential informationStrong, proactive self-starter with committed follow-through and organizational skillsDetail orientedAbility to identify and set priorities; Takes the time to understand the needs of others and takes initiative to deliver without needing to be askedProfessional passion for people—one who builds and invests in working relationships with both internal and external partnersAbility to compile, manage and track details, events, and data in an organized manner on-line that allows for quick accessAbility to play a key role in highly cohesive, creative, and collaborative teamsRequired Years of Experience: 5Travel Requirements: 10%Required Level of Education: Bachelor's degree or equivalent experiencePreferred Level of Education: Bachelor's DegreeRelocation Assistance Provided: No