Administrative Assistant

Administrative AssistantPosition: Administrative AssistantDepartment: Event ServicesStart Date: As soon as availableResponsibilities:Support the Event Services Management team during the planning and execution of event (guest interaction, organizational responsibilities, detailing programs, clerical responsibilities, etc)Work closely with Event Services Managers to complete on site logistics to enhance customer serviceType letters, correspondences and e-mail responsesOrganize activities, dining, transportation, and organization of all related services required to fulfill program requirementsCreate Group Resumes and Banquet Event OrdersRun and distribute daily reports regarding group eventsAnswer Event Service department and individual Event Services Managers telephone callsOther tasks as requiredNormal Working Hours:Monday through Friday 8:30 am – 5:00 pmSome weekends and holidays maybe required based on business levelsHours are reduced during non-peak group business time periodsIn order to be successful in this position, the ideal candidate must meet the following criteria.Past Work Experience Requirements:Previous administrative experienceMust be in a guest contact position for at least 2 years with hospitality experience preferredEducational Requirements:High School Diploma or GEDSome college or secretarial certification preferredCommunication Skills Requirements:Verbal: phone, in-person, group settingsWritten: email, letters, and reportsOrganizes and presents ideas effectively in both oral and written formMeets Event Services Managers needs for important and timely informationMust be able to treat sensitive information appropriatelyMulti tasked individual that can data entry, listen, communicate verbally with guests at the same timeCommunicates in a positive and professional manner both verbally and in written communicationsTechnical Requirements:Required – proficient in Microsoft Word, Excel and OutlookMust be able to learn – OPERA, Concepts, Open Table, SharePoint, Safe LocksOther Requirements:Keeps current with technologySee things from the perspective of the guest and looks for solutions where all parties benefitsMust be able to remain positive and work in a fast-paced team-oriented work environmentWork Postures:SittingBending/StoopingArm/Hand Movement RequiredSupervision:Reports directly to assigned Event Service ManagersThen the Director of Event Services