Administrative Assistant

Concierge Team LeadThe position is a key member of the concierge team and serves as the lead customer service ambassador for designated Paley Institute physicians. The Administrative Assistant is primarily responsible for office and surgical scheduling and calendar management as well as warmly greeting and welcoming all patients along with their families, friends, guests and colleagues – who visit the Paley Institute. The position will serve as a primary point of contact, assuming a "lead role," completing a wide variety of assigned tasks including coordinating the surgical schedule, assisting front-desk concierge operations for assigned physicians, working in close collaboration with the Institute's Practice Manager and Physician Staff.

The position will have accountability for ensuring that the calendar for the designated physician staff is consistently current, accurate and detailed. Oversees one or more scheduling projects of significant importance to the institution and/or the community, and delegates necessary administrative support to the assigned physician staff. Consistently demonstrates teamwork and serves as a role model for the other administrative staff.

The Administrative Assistant must set the standard for providing the highest quality of service and positive impression during each patient interaction in the Paley Institute.ResponsibilitiesServes as the lead customer service ambassador for designated Paley Institute physician. Answers and directs incoming clinic telephone lines and coordinates appointment scheduling with other administrative/executive assistantsCoordinates assigned physician's surgical scheduling including obtaining necessary preoperative paperworkCoordinates assigned physician's clinic scheduling, ensuring all dates away are clearly noted and clinic schedule is reasonable for providerServe as a primary point of contact for designated physician, assuming a "lead role" completing a wide variety of assigned tasks either by manager or physicianEnsure the Google calendar for the designated physician staff is consistently current, accurate and detailed.Oversees one or more scheduling projects of significant importance, including auxiliary clinic operations at auxiliary location(s)Warmly greets outside vendors and pharmaceutical representatives on behalf of assigned physician; coordinating meetings etc as neededQualificationsHigh School Diploma or EquivalentProficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is requiredWillingness to be flexible and adaptable in a complex, matrix environmentAbout UsEmbark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day.

Join us in delivering exceptional healthcare with a personal touch.At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:Medical, dental, vision, and life insurance401(k) retirement savings plan with employer matchGenerous paid time offCareer development and continuing education opportunitiesHealth savings accounts, healthcare & dependent flexible spending accountsEmployee Assistance program, Employee discount programVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insuranceNote: Eligibility for benefits may vary by location and is determined by employment statusJob InfoJob Identification Job Category Administrative FunctionsDegree Level High School Diploma/GED (±11 years)Job Schedule Full timeJob Shift DayLocations Paley Orthopedic & Spine Institute (On-site)Assignment Category Full Time