Administrative AssistantPay Rate: $20 - $39/HR on W2 Duration: Start Date – As soon as possible / End Date – 11/30/26 Qualifications - After Sales experience 3-5 years of experience4 + years of prior experience working with customers and providing exceptional experience.2 + years retail automotive experience with working knowledge of automotive technologies in either sales or non-technical service departments.4+ years in retail, or operations.ResponsibilitiesResponsible for executing administrative tasks that are currently handled across the Retention Team to enable the Retention Team to cover non-administrative tasks typically handled by the two associates that will be on extended leaves of absence. This will cover administrative tasks that support 4 topics. Lead Management, Value Service, Invisible Service, and Maintenance Plans.
This includes creating PPT, distributing reports, managing/dealer inquiries in TEAM inbox and directing correct personnel, opening IT tickets for reporting issues that arise, and recreating/creating offline excel reports.Additional Skills:Outstanding communication skills.Adaptability and can-do entrepreneurial attitude.Analytical aptitude.Ability to develop relationships and work collaboratively.Problem solving skills are required.Business acumen and client focus is required.Customer oriented mindset.It is essential to possess well-developed verbal and written communication skills.Ability to collect data from multiple sources and consolidate.Ability to summarize information for multiple audiences across the organization.Strong multi-tasking skills.Additional job titles could include: General Office ClerkMonday to Friday / Hybrid 3 onsite – 2 days remote (preference Tuesdays onsite) 8:30 am to 4:30 pm. Kindly share your resume with answers; Q1: How many years of after-sales / customer-facing experience you have in Automotive market Q2: How many years of exp in customer experience / client interaction roles