Administrative Assistant OpportunityDo you enjoy connecting with people? Are you the kind of person who loves making someone's day? Would you thrive in a positive, growth-focused environment where your work truly matters?If you said yes, you might be the perfect fit for our team!We're Berman Physical Therapy, a rapidly growing clinic in Naples, FL that specializes in helping people move better so they can avoid surgery and pain pills!
Our unique culture is built on passion, positivity, and purpose, and our team is the reason our patients keep coming back and telling their friends.We're looking for an enthusiastic, people-loving Administrative Assistant to help us create a world-class client experience from the very first phone call to the final follow-up.Your mission is simple but powerful: help clients feel seen, supported, and excited to come back. You'll be the first impression for many clients and play a key role in keeping our schedule full, our clients happy, and our reputation growing.You're a great fit if:You're energized by talking to people and making genuine connectionsYou can confidently handle conversations around pricing and schedulingYou're organized, proactive, and detail-orientedYou want to be part of a fun, mission-driven team that truly changes livesCore responsibilities include:Creating an exceptional front desk experience that feels more like a boutique concierge service than a traditional medical officeHandling inbound calls, scheduling appointments, and following up with leadsCommunicating value clearly, overcoming objections, and building rapport with new and returning clientsKeeping the schedule optimized for efficiency and client satisfactionMaintaining clean records: check-ins, payments, reconciliations, voicemails, and emailsEncouraging reviews, testimonials, and word-of-mouth referrals through relationship-buildingSupporting marketing and client retention efforts with thoughtful touches and follow-throughAnticipating client needs and exceeding expectations whenever possibleWhat we value:Connect emotionally – build real relationships, not robotic transactionsCreate a WOW experience – go above and beyond for clients at every opportunityCreate a family environment – make every person feel welcome, supported, and part of our communityCompensation & perks:$20–$25/hour based on experience10 days paid vacation in your first yearOptional paid week off between Christmas & New Year'sGrowth opportunities within the companyA positive, family-like team culture that you'll actually enjoy being part ofReady to apply?We're looking for someone who wants more than just a job—you want to be part of something meaningful.Click Apply Now and tell us why you'd be a great fit. We can't wait to meet you!