Administrative Assistant

Administrative Assistant ILocation: Los Angeles, CA 90089 Schedule: Monday–Friday, 8:30 AM–5:00 PM Duration 7-8 weeks with possible extension Work Arrangement: 100% OnsiteJob ResponsibilitiesManage front desk operations in a busy, student-facing environment.Answer and manage a high volume of incoming phone calls and inquiries.Greet and assist students, faculty, staff, and visitors professionally.Triage student questions and connect individuals with the appropriate resources or staff.Determine the nature of requests and provide general information or escalate inquiries as appropriate.Perform various administrative and secretarial duties for the department.Prepare and edit correspondence, reports, and other administrative documents.Maintain confidentiality and control access to sensitive student, faculty, and staff information.Respond to inquiries requiring knowledge of departmental and University policies and procedures.Coordinate meetings and events.Compile information and data for departmental reports.Must-Have QualificationsHeavy front desk experience in a busy, high-volume environment.Strong customer service/student service experience.Excellent verbal and written communication skills.Experience handling a high volume of phone calls and inquiries.Ability to multitask and prioritize competing requests in a fast-paced environment.Professional appearance and presence, with the ability to interact confidently with students, faculty, staff, and visitors.Strong judgment and ability to appropriately triage and escalate inquiries.Ability to maintain confidentiality when handling sensitive information.Computer proficiency and administrative experience.EducationMinimum: Associate's degree. Equivalent combination of education and relevant experience may be considered.ParkingParking is available at the Royal Street Parking Structure at approximately $20/day.