Administrative Assistant - Kentuckiana Pediatric Dentistry

The OpportunityKentuckiana Pediatric Dentistry – Mt. Washington, KY / Shepherdsville, KYKentuckiana Pediatric Dentistry is seeking a highly organized and motivated Administrative Assistant to join our established, high-volume pediatric dental practice. If you thrive in a fast-paced, team-oriented environment and enjoy creating a smooth, positive experience for patients and families, we'd love to meet you!We are an established, high-volume pediatric dental practice with consistent patient flow. Our team is collaborative, efficient, and focused on delivering an outstanding patient and parent experience. We provide structured training and foster a supportive, team-oriented environment.What We OfferFull-time positionFull benefits package (Medical, Dental, Vision, 401k)401(k)Paid Time OffHoliday PayStructured training and clear expectationsScheduleMonday-Friday: 8am-5pm (Fridays are typically half days)40 hours per weekSchedule fluctuates between Mt. Washington and Shepherdsville locations4-day work week when applicable to schedulePay$19–$22 per hour (depending on experience)A Day In The Life OfThis role plays a key part in ensuring efficient daily workflow and exceptional patient experience.

Responsibilities include:Answering incoming calls and assisting patients with scheduling and general inquiriesScheduling and confirming patient appointments, including manual follow-up when neededVerifying insurance eligibility prior to appointmentsChecking patients out and reviewing account balancesMonitoring quick-fill and missed appointment queues to proactively fill schedule gapsAssisting with surgery scheduling and coordination, including communication with partnered surgery facilitiesProviding administrative support during slower periods and designated closed days (including phone coverage)Maintaining accuracy in scheduling systems and supporting overall front office workflowWhat You'll Bring To The TableOur ideal candidate is:Highly organized with strong attention to detailAble to manage multiple responsibilities while maintaining accuracyComfortable in a fast-paced, process-driven environmentProactive in identifying and addressing scheduling gapsA strong communicator with patients, parents, and partnering facilitiesDependable, calm, and professionalComfortable learning and managing surgery scheduling processes over timeTeam-oriented with a solutions-focused mindsetCommitted to maintaining confidentiality and professionalismWe are an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.