Administrative Assistant II

Administrative Assistant IILocation: Superior, WIDuration: 12 MonthsSummary:Role Transition: Beginning December 1, this role will transition from primarily receptionist-based to primarily administrative support for the Global Mobility, Real Estate, and Workplace Services teams.Work Mode: OnsiteResponsibilities:Answer phones and manage visitor interactionsProcess photo ID badges and upload pictures to WorkDayHandle name plate requests and input location information in WorkDayAction invoices and Service Now tickets for Workplace ServicesEngage in Elink, SharePoint, Service Now, and email response activitiesManage vendor relationshipsAct as a liaison for large moves, weekly moves, additions, and changesAssist Real Estate and Workplace Services department with administrative activities such as room bookings, catering requests, and stationery supply ordersProvide back-up coverage for other Workplace Services team membersParticipate in projects such as Environment Health & Safety initiatives and sustainability programsDeal with difficult situations and clients in a calm and professional mannerCross-train with other Navigators and Workplace Services CoordinatorsManage parking and access cardsPerform gatekeeper responsibilities to maintain confidentialityPerform ad hoc duties as required by Supervisor/Team Lead Workplace ServicesRequirements:Minimum 1 year of experience in an office administration or customer service roleAbility to manage and prioritize multiple areas and issuesProficiency in Microsoft Office Suite (Word and Excel) is requiredSignificant communication skills; written and verbal skills both in-person and on the telephonePreferred Skills:High energy and enthusiasm with a desire to provide exceptional customer serviceDemonstrated problem-solving skillsAbility to create and innovate effective solutions to challengesPossess keen attention to detail and maintain confidentiality at all times