Administrative Assistant I

Administrative Assistant ILocation: Los Angeles, CA 90089Duration: 2 monthsSchedule: 8:30am -5:00pm | Mon – FriPay range: XXXXXXXXXXX7/hr. on w2Note :Royal Street Parking Structure, parking XXXXXXXXXXX per day.Must Have:Professional Appearance and Presence: Must maintain a clean, polished, and professional appearance at all times. This is a highly visible, student-facing position and requires someone who represents the department professionally.Heavy Front Desk Experience: Previous experience managing a high-volume, busy front desk is required.

Candidates should be comfortable handling multiple responsibilities simultaneously while maintaining excellent customer service.Strong Customer/Student Service Skills: Must have experience assisting a high volume of individuals in person and over the phone. The candidate should be approachable, professional, patient, and comfortable interacting with students, faculty, staff, and visitors.Phone and Inquiry Management: Experience answering a high volume of incoming calls, determining the nature of the request, answering general questions, and directing or escalating individuals to the appropriate department or staff member.Triage and Prioritization: Must be able to quickly assess student questions and needs, determine the appropriate resource or point of contact, and manage competing priorities in a fast-paced environment.Manages front desk operations, answers incoming phone calls, and triages students to ensure they are connected with the appropriate resources or staff.Performs a variety of secretarial and administrative duties for an academic or administrative departmentPrepares and edits correspondence, reports, and related materials and may guide staff responsible for producing these documents.Maintains confidentiality and controls access to sensitive information, including student, faculty, and staff records.Responds to inquiries and requests for information requiring knowledge of departmental and the policies and procedures.Coordinates meetings and events, compiles data for departmental reports.Minimum Education:Associate's degree Combined experience/education as substitute for minimum education.Minimum Field of Expertise:Secretarial or specialized clerical, including some administrative experience.