Administrative Assistant I (Charlotte County)

Description WHY SHOULD YOU APPLY TO THE ADMINISTRATIVE OFFICE OF THE COURTS FOR THE 20TH JUDICIAL CIRCUIT? Great working environmentGrowth and Development OpportunitiesCompetitive Benefits PackagePaid Time Off (Vacation and Sick)Public Service Loan Forgiveness Qualifying EmployerTuition AssistancePaid HolidaysRetirement Plan Options457 Deferred Compensation Plans SUMMARY This is responsible work performing a variety of secretarial, administrative, and clerical duties for the Civil and Family Case Management Team in the Civil Division for the Twentieth Judicial Circuit. The Administrative Assistant I assists Case Managers with scheduling, coordination, case research, and docket preparation. This position prepares files, forms, and assists customers utilizing various means of communication.

This position tracks and maintains statistical reports and correspondence, and types documents using a personal computer. A variety of working relationships are established with state courts system personnel, judges and non-judicial officers, attorneys and the general public. This position requires a working knowledge of Florida Rules of Civil Procedures and FLA Statutes as it relates to same. The Administrative Assistant I works independently and as a team *member and must exercise discretion in dealing with confidential and sensitive information.

Work is performed under limited supervision of Program Coordinator/Supervisor and Civil Division Director. Primary responsibilities of an Administrative Assistant I include the following: (1) Administrative Support (2) Docket Management (3) Customer Service (4) Other Duties AssignedExamples of Duties ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Administrative Support: Perform administrative and support services for the Civil and Family Case Management Team to meet court performance standards and goalsType and prepare documents, orders, reports and other related paperworkConduct document review, monitor case status and perform case researchPerform mail support functions including: conduct mail run sort mail, distribute mail, disseminate faxesProcess all the Returned Mail and update the address information in computer programType letters, memos, and documentsUpdate notes to Excel Spreadsheet Docket Management: Conduct case research, docket review, and updatesCoordinate and schedule case hearingsCoordinate and schedule meetings Customer Service Functions: Assist as needed to the Mediation CoordinatorAnswer a multi-line phone system and assist a high volume of case inquiriesProvide case information and general information on court process and proceduresAssist litigants, attorneys, and internal customers/team member in person and by phoneAssist case management team with case information Other Duties Assigned: Other administrative responsibilities and duties as assignedTypical Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of: Civil court forms and legal terminologyLocal, state, and federal guidelines, rules, regulations, and statutes as they pertain to Civil courtBasic structure of the Courts SystemBasic mathematics and simple statisticsMicrosoft ExcelStandard office proceduresComputer applications, including but not limited to: Microsoft Word and Outlook Ability to: Exhibit sound judgment, work well under pressure and meet established timelines and goalsWork in a team environmentProvide excellent customer service and maintain a pleasant demeanor in stressful situationsCompile information and compose summary reportsOrganize routine workflow and sets prioritiesEffectively use time management skillsQuickly learn computer applicationsCommunicate thoughts and ideas effectively and clearlyDevelop and maintain effective working relationships with othersAdapt behavior or work methods in response to new information, changing conditions, or unexpected obstaclesShow understanding, friendliness, courtesy, tact, empathy, concern and politeness to othersEffectively interpret general policy, criteria and procedures for specific situationsEfficiently use computer skillsPerform general office and administrative support dutiesFollow written and verbal instructions and proceduresDevelop good working relationships with, judges, attorneys and community resourcesProvide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the JudiciaryMaintain consistent and regular attendance, which is requiredAbility to type 35 wpmSupplemental Information EDUCATION and/or EXPERIENCE A Bachelor's degree from an accredited college or university (additional relevant experience may substitute for the recommended educational level on a year-for-year basis) One year of professional working administrative/secretarial experience in the Florida State Court System or in the legal field preferred CERTIFICATES, LICENSES, REGISTRATIONS None SUPERVISORY RESPONSIBILITIES NoneBenefits