Administrative Assistant

Administrative SupportOur associates celebrate lives. We celebrate our associates.Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems.

Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.Job ResponsibilitiesBuilds at-need chartsVerifies at-need files before sent for verificationPerforms blind checksFollows up with memorial renderings, processes and timelinesPrepares marker monument placement paperworkDesigns memorialsCoordinates the ordering of memorials and related products and the control of storage inventory for vaults and markersOversees the processing of installation orders to grounds and maintenance departmentsNotifies families when flowers are placedSets Arrangement Continuation AppointmentsServes at-need cemetery families that currently own propertySets follow-up visits at the at-need arrangement conferenceLogs information for Family Service CounselorsPrepares and processes Veteran's PaperworkEnsures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rulesPrepares and distributes daily schedules, reports, and documentsReceives and processes payments and contractsOrders office suppliesProcesses accounts payable transactionsAssists Sales leadership and Family Service Counselors as neededActs as backup to ReceptionistGreets family members and friendsCommunicates client family's needs promptly and accurately to the appropriate staff memberConveys a sense of concern and empathy with client family members at all timesResponds to customer inquiries via telephone, internet and in personMaintains professional and cooperative relationshipsMinimum RequirementsEducationHigh School or equivalentExperience1 - 2 years of experience in an office clerical or customer service capacity requiredExperience working in a customer-focused and fast-paced professional environment requiredKnowledge, Skills & AbilitiesWorking knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experienceMS Office Suite experience preferredBasic mathematics skills requiredGood verbal and written communication skillsStrong organizational skills and detail orientedHigh level of compassion and integrityAbility to maintain confidentialityPostal Code: 77077 Category (Portal Searching): Administration and Clerical Job Location: US-TX - Houston