Administrative Assistant

Administrative AssistantReporting to the Plant Manager the Administrative Assistant position is responsible for assisting customers, handling all incoming and outgoing mail, ensuring that filing is completed regularly, answering phones, weighing trucks in and out, entering orders for customers, purchasing ingredients, invoicing, and assisting the Department as necessary.Essential and other important responsibilities and duties may include, but are not limited to, the following:Assist customers by answering questions and providing information over the telephoneFile large amounts of documents accuratelyPerform general clerical duties including computer data entry, typing, and maintaining files and recordsScale trucks in and outAssist with Department projectsAnswer customer phone calls and route calls to the correct recipientsPerform daily cycle counts as neededAdditional responsibilitiesPerform related duties and/or special projects as assignedSkills & Competencies:Principles of customer serviceBasic mathematicsModern office methods, practices, procedures and equipment10-key proficiency; good data entry skillsComputer proficiency includes Word, Excel, OutlookSAP experienceAbility to:Perform procedures in an organized and accurate manner; meet deadlines regularlyBuild and maintain positive working relationships with co-workers and customersOperate a computer for a variety of applicationsCommunicate effectively with all levels of staff and outside customersWork independently with minimal supervisionProblem solve and research issuesTake and follow directions to stay on task in a fast-paced environment while maintaining tact and composureExperience and Training Guidelines:One (one) year of customer service experience/exposureTwo (2) year degree or equivalent experiencePhysical requirements:Frequent use of keyboardFrequent sitting for long periods of timeOccasional bending or squattingFrequent decision-making and concentrationFrequent exposure to noiseFrequent reading and close-up workWorking conditions:Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment.Note: Job descriptions are not intended to reflect all duties performed within the job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.