ADMINISTRATIVE ASSISTANT - FAMILY SERVICES (CASUAL)

Family Services SecretaryProvides clerical support for the programs at Family Services.

Responsibilities include but are not limited to billing, client registration, running insurance eligibility, answering phones, ordering supplies, ensuring positive client flow and scheduling appointments. The secretary will greet and manage clients as they enter the building for appointments.Education: Minimum: High School Diploma or equivalent Preferred: Associate degree in a secretarial program.Registration/Certification/Licensure: Act 33/73 Clearances and Family & Friends CPRExperience: Minimum: One year secretarial experience. Preferred: One year secretarial experience in a Behavioral Health setting.Other Requirements: Comprehensive Crisis Management per policy.Status: Non-ExemptPhysical Requirements: The following frequency definitions apply to all Physical Requirements unless otherwise noted: Occasional: (0-1/3 of day, 0 - 2.5 hrs/day, 1 - 4 reps/hr) Frequent: (1/3 -2/3 of day, 2.5 - 5.5 hrs/day, 5 -24 reps/hr) Constant: (> 2/3rd of day, > 5.5 hrs/day, > 24 reps/hr) NOTE: An asterisk (*) indicates that the item is an essential function.Non-Material HandlingStanding - Remaining on one's feet in an upright position remaining stationary - OCCASIONALWalking* - Remaining upright on one's feet, and moving about - FREQUENTSitting* - Body remains in a seated position - FREQUENTStooping - To bend the body downward and forward by bending the spine at the waist - FREQUENTBending - To flex the upper body forward - FREQUENTTwisting - To rotate the upper body forward - FREQUENTClimbing - To move the body in any direction on equipment or structures that do not include stairs or ladders - N/ALadders - To ascend and descend ladders - N/AStairs - To ascend and descend stairs - OCCASIONALKneeling - To move the body downwards and come to rest on both hands and both knees - OCCASIONALSquatting - To move the body downwards by bending both knees - OCCASIONALCrouching - To bend the body forward and downward by bending the spine and the legs - N/ACrawling - To move the body forward or backwards on hands and knees - N/AReaching Horizontal - To extend the arms and hands outward, remaining under shoulder height - OCCASIONALReaching Overhead - To extend the arms and hands up and out over shoulder height - OCCASIONALGrasping - Using functional gripping of the hand to handle an object - OCCASIONALFinger Manipulation* - To manipulate objects with the use of fingers - OCCASIONALSeeing* - Using visual feedback to accomplish a task or activity - CONSTANTHearing* - Using sound feedback to accomplish a task or activity - CONSTANTRepetitive Upper Extremity Use - Using the arms and/or hands continuously or more than 2/3 of the total time - N/ARepetitive Lower Extremity Use - Using the legs and/or feet continuously or more than 2/3 of the total time - N/AMaterial HandlingPushing* - To exert a force upon an object in order to move it in a certain direction Pushing refers to moving an object away from the person OCCASIONAL Up to 20#Pulling* - To exert a force upon an object in order to move it in a certain direction Pulling refers to moving an object towards the person OCCASIONAL Up to 20#Lift* - Floor to Waist OCCASIONAL Up to 20#Lift* - Waist to shoulder OCCASIONAL Up to 20#Lift* - Shoulder to overhead OCCASIONAL Up to 20#Carrying* - To transport an object or article using the arms or hands (> 10 feet) OCCASIONAL 20# - 50#Environmental FactorsWorking alone* - OCCASIONALWorking in cramped quarters - N/AConstant interruptions* - CONSTANTWorking with hands in water - N/AUse of power tools - N/AWorking on ladders/scaffolding - N/AExposure to vibration - N/AExposure to dust - N/AExposure to noise (constant) - N/AExposure to electrical energy (outlets, etc) - N/AExposure to temperature changes (heat, cold, humidity), that require special clothing - N/AExposure to slippery walking surfaces - OCCASIONALExposure to solvents, grease, oils - N/AExposure to radiant energy, ie computer terminal (more than 4 hours per shift)* - OCCASIONALWorking with bloodborne pathogens - N/ACardiovascular Energy Requirements - Physical DemandPhysical Demand - Met Level - Examples of similar activity intensitySedentary to Light - 0 - 3.5 - Light house cleaning, washing dishes, serving food, food shopping, sitting, standing, computer work.Medium - 3.6 - 6.3 - House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs).Heavy to Very Heavy - > 6.4 - Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.As relates to this position: Sedentary to Light - CONSTANT Medium - N/A Heavy to Very Heavy - N/AI. Specific Job Responsibilities (Essential Functions): 1. Performs routine clerical duties to support all programs in the daily operation at Family Services. Orders supplies and forms as needed in a timely manner. Meets Expectations Does Not Meet2. Manages the phones, greets clients and visitors to the building in a professional and welcoming manner. Notifies all staff of appointments in an efficient and timely manner. Meets Expectations Does Not Meet3. Completes eligibilities and billing entries and assist staff with needs for specific programs including data collection and outcome measurements. Meets Expectations Does Not Meet4. Channels information to appropriate staff members, physicians and other departments accurately and in a timely manner. Meets Expectations Does Not Meet5. Asserts adherence to rules in a non - threatening and positive manner. Secures and locks facility at closing. Meets Expectations Does Not MeetII. Organizational Responsibilities: 1. Completed mandatory education, annual competencies and department specific education within established timeframes. Meets Expectations Does Not Meet2. Completed annual employee health requirements within established timeframes. Meets Expectations Does Not Meet