Administrative Assistant - Employee Benefits

Benefits Administrative AssistantCross Insurance is a full-service benefits partner offering a broad array of services for clients nationwide, with a primary focus on employee benefits in NH, VT and MA. We currently have an exciting opportunity as a Benefits Administrative Assistant in our Manchester NH office.As the Benefits Administrative Assistant to our dedicated team you will assist in a number of administrative duties that will vary as workload requires. You will assist with TPA renewals, Compliance Document review and creation, database updates using our Salesforce client management system, RFP generation and requests, open enrollment materials and more.

You will also service claim issues, working closely with carriers and the dedicated account manager for resolution.Knowledge and SkillsAbility to work independently as well as in a team environmentExcellent data entry skills with high accuracy and attention to detailAbility to perform multiple tasks simultaneously and meet deadlines in a fast-paced environmentOutstanding problem solving and analytical skillsSuperior organizational skillsStrong interpersonal, communication, organizational and customer service skills requiredWorking knowledge of MS Office, particularly Excel and PowerpointIn depth knowledge or understanding of Employee Benefits Plans and their functionality (Medical, Dental, Life, Disability, Cafeteria Plans, HSA, etc.)Experience with Salesforce a plusRequired QualificationsHigh School DiplomaAssociates or Bachelor's degree preferred or 3 years administrative experienceCompensation: The base salary range for this role is $23.00–$27.00 hourly. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package, including but not limited to: Medical; Dental; Vision; Life / AD&D Short and Long-Term Disability; 401k (with match); HSA/FSA/DCA options; Paid Time Off; and more.