Administrative Assistant

Service Department CoordinatorJob Type: 8 to 5 Monday to Friday Pay: $16/hr. to $19/hr. Location: East El PasoJob Summary: We are seeking a Service Department Coordinator to support daily service operations, customer communication, work orders, billing, and administrative functions.

The ideal candidate is organized, detail-oriented, customer-focused, and comfortable working in a fast-paced environment.Responsibilities:Coordinate with service staff to maintain smooth department workflow.Review and process timecards and work orders for accuracy.Enter work order information into the ERP system.Coordinate with Parts and Warranty Departments as needed.Process special billing work orders and ensure invoices have the correct PO.Maintain customer files and completed work orders.Assist with accounts receivable and customer invoice inquiries.Handle customer questions, concerns, and disputes professionally.Answer phones and provide excellent customer service.Manage office supplies and branch petty cash.Provide backup, training, and cross-training for other service office duties.Perform other duties as assigned.Qualifications:High school diploma or equivalent.Proficiency with Microsoft Office, including Excel, Word, and Outlook.Strong verbal and written communication skills.Excellent listening, organizational, and customer service skills.Good computer skills and attention to detail.Able to work independently with little supervision.