Administrative Assistant

Branch Coordinator / Administrative AssistantLocation: Miamisburg, Ohio Schedule: Monday–Friday | 8:30am-5:00pm (Occasional OT on Saturday) Pay: $20.00 Duration: Temp to Hire OpportunityKelly is seeking a detail-oriented Branch Coordinator / Administrative Assistant to serve as the primary point of contact for patients and healthcare providers. This position plays a vital role in supporting patient care operations through order management, insurance verification, scheduling coordination, and exceptional customer service. If you thrive in a fast-paced office environment, enjoy being organized, and take pride in supporting others, this opportunity is for you.Customer Support • Serve as the first point of contact for in-person visitors and high-volume inbound calls • Provide professional, patient-focused service to patients and healthcare providersOrder & Data Management • Create and manage patient orders within company systems • Accurately input data and monitor incoming faxes • Ensure documentation is complete and compliantInsurance & Billing Support • Verify insurance eligibility and obtain equipment authorizations • Collect required documentation for billing purposes • Maintain accurate billing records and process payments as neededScheduling & Coordination • Schedule equipment deliveries and pickups • Coordinate closely with clinical teams to ensure timely serviceRecord Management • Maintain organized, up-to-date patient files • Assist with audit documentation and compliance requirementsQualifications • High School Diploma or equivalent required • Minimum 2 years of related experience in customer service, medical office, or administrative setting • Strong verbal and written communication skills • Proficient in Microsoft Office • Comfortable handling multi-line phone systems • Highly organized, detail-oriented, and able to multitaskThis is a great opportunity to join Kelly and make a meaningful impact in a role that supports both patients and healthcare operations.