Administrative AssistantWe need a skilled administrative person to answer phones, process contracts, apply payments, print materials, etc. to be used for a funeral services provider.This is a very busy, fast-paced funeral home with a large staff with several moving parts. Must have the ability to learn and adapt quickly and work in a fast-paced environment.
Computer skills are a must. Internal systems will be trained and taught.Job ResponsibilitiesSchedules meetings.Makes travel arrangements.Plans eventsCompletes management expense reports.Responds to inquiries in writing and or verbally.Pulls monthly reports.Enters contract details into information system and maintains other related documents.Orders and checks memorial to ensure accuracy.Processes annual funeral home and cemetery license renewalsCodes and scans invoicesProcesses accounts payable and other accounting support transactions.Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team member.Schedules call-in appointments for SalesFiles and maintains customer information.Maintains office and facility supplies as well as fax machines, copiers and network printers.Prepares daily schedules.Administers HR processes including new hire paperwork, background checks and bonus processing.Maintains processes to ensure compliance with policies and procedures including SOX administration and audit.Trains others on policies, procedures and new company initiatives.Maintains a friendly attitude offering assistance and guidance to all persons entering the location.Minimum RequirementsEducationHigh school diploma or equivalentExperience: 3 years of experience working in a customer-focused and fast-paced professional environment.Knowledge, Skills and AbilitiesMust have advanced computer, internet and word processingWorking knowledge of office equipment including calculators, copiers, printers, fax machines, telephone consoleAbility to handle confidential and sensitive information with discretion.Effective communication skills, both orally and in writingHigh level of compassion and integrityAbility to follow instructions and work with minimal supervision.