Administrative Assistant

Administrative AssistantWe are looking for an Administrative Assistant to support a Risk Services team in Boston, Massachusetts. This Contract position is ideal for someone who excels in a fast-paced administrative environment and enjoys delivering responsive, high-quality service to internal and external stakeholders.

The role centers on document coordination, inbox management, record accuracy, and timely communication across a high volume of requests.Responsibilities:Oversee the preparation, review, and distribution of Certificates of Insurance while maintaining accuracy and completeness.Monitor shared departmental mailboxes, prioritize incoming inquiries, and provide prompt, attentive responses or route requests to the appropriate contacts.Serve as a key point of contact for stakeholders by addressing administrative questions and ensuring consistent follow-up on outstanding items.Coordinate with insurance brokers and related partners to obtain documentation, resolve issues, and keep requests moving efficiently.Maintain tracking logs, spreadsheets, and departmental records to support visibility into request status and deadlines.Perform detailed data entry and document management tasks to keep files organized and current.Track pending matters proactively and follow up with relevant parties to ensure timely completion.Provide general administrative support to the department, including handling service-related communications and assisting with office coordination tasks.