Administrative Assistant

Our busy, patient-centered medical practice is seeking a reliable Administrative Assistant who delivers exceptional customer service and supports smooth daily operations. This role is the first point of contact for patients and plays a key part in creating a welcoming, efficient, and compassionate experience. This position requires excellent communication skills, strong attention to detail, and the ability to multitask in a busy setting.

Key Responsibilities

• Greet patients warmly and provide excellent customer service in person and by phone.
• Answer and triage calls, schedule appointments, and assist with patient inquiries.
• Check patients in/out, verify insurance, and collect balances or copays.
• Assist clinical staff with administrative tasks to help maintain efficient daily operations.
• Support patients through the visit process, anticipating needs and resolving issues with a patient-first mindset.
• Maintain accurate, organized, and confidential patient records following HIPAA guidelines.
• Coordinate referrals, medical records, and follow-up appointments to ensure continuity of care.
• Promote a calm, friendly, and professional environment even during high-volume periods.

Requirements

• 1+ years of experience in administration and customer service.
• Bachelor’s degree in a related field preferred.
• Strong communication, organization, and multitasking skills.

Compensation

• Salary: $22–$24 per hour, based on experience and qualifications.
• Benefits: Health, Dental & Vision Insurance, 401K, PTO

Hours

• 5 days a week
• 9:00 AM -5:30 PM Monday, Tuesday, & Thursday
• 10:30 AM - 7:00 PM Wednesday
• 8:00 AM - 4:30 PM Friday
• One Saturday a month 8:00 AM - 3:30 PM.

Ideal Candidate

Dependable, hard-working, professional, detail-oriented, flexible with hours, and a quick learner.

Job Type: Full-time