Administrative Assistant

Branch Coordinator / Administrative AssistantLocation: Bakersfield, CA Schedule: Monday-Friday 8:00am-5:00pm (Occasional OT on Saturday) Pay: $20.00 Duration: Temp to Hire OpportunityKelly is seeking a detail-oriented Branch Coordinator / Administrative Assistant to serve as the primary point of contact for patients and healthcare providers. This position plays a vital role in supporting patient care operations through order management, insurance verification, scheduling coordination, and exceptional customer service. If you thrive in a fast-paced office environment, enjoy being organized, and take pride in supporting others, this opportunity is for you.Customer Support - Serve as the first point of contact for in-person visitors and high-volume inbound calls - Provide professional, patient-focused service to patients and healthcare providersOrder & Data Management - Create and manage patient orders within company systems - Accurately input data and monitor incoming faxes - Ensure documentation is complete and compliantInsurance & Billing Support - Verify insurance eligibility and obtain equipment authorizations - Collect required documentation for billing purposes - Maintain accurate billing records and process payments as neededScheduling & Coordination - Schedule equipment deliveries and pickups - Coordinate closely with clinical teams to ensure timely serviceRecord Management - Maintain organized, up-to-date patient files - Assist with audit documentation and compliance requirementsQualifications - High School Diploma or equivalent required - Minimum 2 years of related experience in customer service, medical office, or administrative setting - Strong verbal and written communication skills - Proficient in Microsoft Office - Comfortable handling multi-line phone systems - Highly organized, detail-oriented, and able to multitaskThis is a great opportunity to join Kelly and make a meaningful impact in a role that supports both patients and healthcare operations.