Administrative Assistant

Administrative AssistantIt is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization.

At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.Why Work for Aurora?Make a difference in the lives of real people every dayDiverse communityCompetitive total compensation packageWell-Funded General Employees Retirement PlanLight rail station minutes awayOn-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancementAccess to innovation workspacesOverview of Department / PositionAurora Water is responsible for enhancing and protecting the quality of life for Aurora citizens by providing quality water, sewer, and stormwater services in a manner that balances social, environmental, and economic needs.Help us deliver exceptional service from the moment someone walks through our doors. Based at the Southeast Aurora Maintenance Facility (SEAM), the Administrative Assistant serves at the front desk as a primary point of contact for customers, visitors, and employees, providing friendly and knowledgeable assistance while helping keep daily operations running smoothly. The ideal candidate brings a customer-first mindset, strong communication skills, and the ability to balance front-desk responsibilities with a variety of administrative support.Primary Duties & Responsibilities:Reception, mail handling, filing, and records maintenanceProvides a layer of security by screening gate and building entranceScheduling of facilities and eventsComposing correspondence, answering and referring phone calls and emailsProcessing documents, logging payments; ordering office supplies, documenting work orders and invoicesPerforming data entry, and providing basic/initial customer service activitiesAdditional responsibilities may include performing office functions such as distributing and copying documents, moving and storing items, composing forms, and standard documents and serving walk-in customersPerforms other duties as assigned.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.Minimum Qualifications & Working ConditionsAn equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.Education:High School Diploma or GEDExperience:One (1) year of office or customer service experienceKnowledge:Knowledge of business English, spelling, and mathGeneral office equipment, including personal computers with related software applicationsMS Office SuitePreferred knowledge of Access Control or similar security systemAbilities:Ability to establish and maintain effective working relationships with employees and citizens.Communicate effectively both verbally and in writingAbility to understand oral and written instructionsHandle stressful situations with tact and diplomacyAbility to work well under pressure and meet deadlines with little supervisionSkills:Efficiently and accurately key information using a keyboard and skill in performing data entry.Strong interpersonal, analytical and organizational skillsLicenses and Certifications:Valid Colorado driver's license with a good driving recordWorking ConditionsEssential Personnel:When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.Physical Demands:Light physical work lifting at least 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds with or without assistance.Frequent hand/eye coordination for operation of office equipmentVision for reading and interpreting reports and data analysis and preparationFrequent speech communication, hearing and listening to maintain communication with employees and citizensEquipment Used:Frequently uses standard office equipment including computer, calculator, multi-line telephones, and copy/fax machines.This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.