Administrative Assistant (Army Community Service)

Position Overview:

The Fort Bliss Army Community Service (ACS) provides programs tailored to the Solider and Family members needs from Family readiness to financial health and everything in between.  ACS helps maintain community readiness and resiliency through a wide range of educational opportunities, special events, individualized counseling services, and other offerings.  We help Soldiers and their Family members from their first assignments all the way to separation or retirement as well as retirees, veterans, Active service Reservists and the entire Fort Bliss/El Paso community.

The DysTech ACS Fort Bliss Administrative Assistant will be responsible in providing front-line customer services for our clients: Soldiers and their Families, Retirees, veterans, reservist as well as for the ACS program as to which they are assigned.  This role requires a friendly and energetic team-player.  Daily tasks include basic receptionist and administrative tasks, such as taking messages and filing.  Knowledge of IAW AR 25-50 is required.

Duties include but are not limited to:

• Perform reception duties, i.e., greet visitors, answer and direct telephone calls, screening and directing visitors.
• Provide front-line information on family support issues and services to include front desk, information tables, briefings and overviews as needed.
• Basic administrative duties such as print copies, fax, and filing.
• Input data into database and submit monthly reports to ensure compliance with regulatory, relevant policies and procedures.
• Maintain ACS program calendars to include scheduling trainings/courses, coordinating facilities, preparing instructional materials, assisting in setting- up classrooms, scheduling clients.

Ideal candidate will have the following:

Organized and excellent time management skills with the ability to multi-task with working knowledge of Microsoft Office programs to include Microsoft Outlook, Excel, and Word.  Work with diverse clients in a fast-paced environment and maintain a cheerful personality.  Able to work with little or no supervision.  Ability to demonstrate understanding, sensitivity, and empathy for clients.  Ability to work effectively with individuals and Families from diverse racial, ethnic, and socioeconomic backgrounds.  Understanding of the military and DOD.  Must have individual and reliable transportation and willing to travel within an estimated 20- mile radius of the assigned installation.

Position Requirements:

• Associate degree (REQUIRED)
• Minimum of one year of experience working in a Military Family Support Center or civilian social service agency service Military Families. (Required)
• Working knowledge Family violence dynamics: safety planning, risk assessments and local community resources. (Required)
• Working Knowledge of the Microsoft Office suite (Required)
• Ability to successfully pass both state and federal government background checks (Required)
• Knowledge of Army Community Service programs (Preferred)
• Be available to work hours or weekends not within the scope of the office business hours. (Preferred)
• Ability to lift 20lbs, stand for periods of time. (Preferred)