Systems AnalystAbout Us Resource Center is proud to have served the LGBTQIA+ and HIV/AIDS communities in Dallas-Fort-Worth for four decades! From a grassroots advocacy group, to the front lines of the AIDS crisis, to witnessing marriage equality, fighting for transgender rights, and opening the first LGBTQIA+ affirming senior housing in Dallas; we've been here through it all and will continue to grow, fight and love alongside our vibrant community.Position OverviewThe Systems Analyst serves as the lead administrator for Resource Center's administrative technology platforms, including ERP, CRM, and related enterprise tools. This role is responsible for advanced system configuration, integration management, automation, and secure data flow between administrative systems.
The Analyst ensures data consistency, system interoperability, and operational efficiency across finance, development, HR, and other administrative functions. Reports to: Director of Information TechnologyKey ResponsibilitiesServe as primary administrator for ERP, CRM, and other administrative platformsConfigure workflows, permissions, forms, and system settingsDevelop and enhance ERP/CRM modules, custom reporting, and partner solutionsTroubleshoot issues and coordinate resolutions with vendors and IT TeamMap and document workflows to improve efficiency and reduce manual processesSupport system upgrades, enhancements, and testing of new functionalityDesign, build, and maintain API connections between internal and third-party systemsMonitor integrations for failures or discrepancies and resolve issuesRecord integration, architecture, data mappings, and change management processesEnsure consistent and accurate data flow of program and administrative platformsImplement and maintain role-based access controls within assigned systemsCollaborate with IT to support organizational data governance and security practicesMaintain documentation related to data handling and system access controlsSupport audit preparation and reporting needs related to administrative systemsTranslate operational needs into structured reporting outputsSupport Excel/Power BI/Tableau-based financial analysis and data validationServe as a technical resource for the finance departmentCoordinate with vendors for updates, troubleshooting, and platform enhancementsCommunicate system changes, improvements, or risks clearly to stakeholdersStreamline workflows through automation and system configuration improvementsReduce duplicate data and manual reconciliation through improved integrationsAssist with continuous improvement within the administrative technology ecosystemAssistance with rolling out and training administrative tools to staffEducation & Experience RequirementsBachelor's degree in Information Systems, Data Analytics, Computer Science, Business Technology, or related field OR equivalent professional experience4+ years administering enterprise or administrative systemsDemonstrated experience building or maintaining API integrationsExperience supporting cross-system reporting and data synchronizationStrong experience administering ERP, CRM, HRIS, or comparable platformsUnderstanding secure data exchange methods (REST APIs, JSON, SFTP, etc.)Knowledge of role-based access controls and system-level data security practicesExperience in nonprofit, healthcare, or mission-driven environments preferredExperience supporting financial and/or fundraising systems preferredExperience with enterprise reporting tools or dashboard platforms preferred
Admin Systems Analyst (Onsite: Dallas, TX) in dallas at Unknown Company
This position is listed as full time and onsite.