Admin Specialist

Admin Specialist – Hillsborough, NCContract: 13 Weeks Schedule:Monday & Wednesday: 9:30 AM–6:00 PMTuesday, Thursday & Friday: 8:00 AM–4:30 PMJob SummaryThe Admin Specialist will provide administrative, financial, project, data, and customer service support. This role requires strong organizational skills, attention to detail, problem-solving abilities, and proficiency with Microsoft Office and scheduling systems.Key ResponsibilitiesAssist with budget development, expenditure monitoring, and financial statement reconciliation.Investigate financial discrepancies and process corrective actions.Coordinate and independently complete special projects.Arrange conferences, meetings, seminars, and other departmental activities.Extract, compile, analyze, and interpret data from various sources and databases.Manage departmental information systems.Prepare databases, reports, charts, graphs, and spreadsheets.Compose formal correspondence and other internal/external documents.Serve as the primary point of contact for complex administrative and customer service issues.Interpret and communicate organizational policies and procedures.Provide guidance and support to lower-level staff.Assist with application screening and initial interviews for entry-level positions when needed.Investigate patient and provider complaints and prepare reports identifying root causes and service recovery actions.Support departmental operations while maintaining a strong focus on customer needs.Required Skills & ExperienceStrong customer service and customer-focused approach.Proven ability to resolve customer problems effectively.Strong technical and administrative skills.Proficiency with Microsoft Office products for creating reports and documents.Ability to learn and effectively use scheduling systems.Receptive to feedback and committed to continuous improvement.Strong accountability and ability to meet performance expectations.Ability to understand and support internal and external customer requirements.Understanding of insurance processes and appropriate customer referrals.Understanding of budgeting, resources, and their relationship to organizational goals.Ability to coach, guide, and support other employees.Strong conflict-resolution and interpersonal skills.Excellent problem-solving, logic, and decision-making abilities.Preferred Skills & Experience: None specified.