Admin Services Coordinator - Commuter ProgramsJoin the University of Iowa's dynamic Parking and Transportation team as an Admin Services Coordinator for Commuter Programs! In this pivotal role, you'll engage in a wide range of administrative duties and act as the go-to resource for the Commuter Programs division within Parking Services. You'll deliver exceptional customer service, dive into data analysis, and collaborate to design and launch innovative commuter initiatives that make a real difference on campus. This position is not eligible for University sponsorship for employment authorization. Duties include: enrollment in programs with administration and management of memberships through ongoing customer relations. Coordinate and monitor the Van Pool, Bicycling, Bus Pass, 380 Express, Emergency Ride Home, and UI Rideshare Programs. Provide information/materials to participants and respond to inquiries. Schedule vehicles for maintenance and delivery; communicate with the drivers. Enforces policies and administers corrective actions when appropriate. Location: West Campus Transportation Center (WCTC) Schedule: Monday through Friday, 7:30am-4:30pm Salary: $48,000 to commensurate.QualificationsRequired Qualifications: Bachelor's degree, or equivalent combination of education and experience.
Experience (typically 6 months) in administrative or customer service support role. Proficiency in computer software applications including Microsoft Outlook, Word, Excel. Excellent written and verbal communication skills. Demonstrated experience multitasking in fast paced environment. Special Qualifications: Valid driver's license and ability to meet and maintain UI Fleet Safety Standards. Desirable Qualifications: Experience coordinating or administering participant-based programs. Strong conflict resolution, mediation, and problem-solving skills. Ability to handle confidential information with discretion.
Experience (typically 6 months) working in a higher education environment. Knowledge of University policies and procedures. Position and Application Details: To be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: Resume Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. State agency employers in Iowa are required to use E-Verify to confirm employment eligibility. University of Iowa employees, including those who work remotely or out-of-state, are subject to E-Verify. For additional questions, please contact Brooke McMurl at .