Admin/ Customer Service

Job Description:

Position Details:

• Title: Admin/ CSR
• Location: Pearl City, HI (Onsite)
• Pay Rate: $21/hr on W2
• Schedule: Monday-Friday, 7:30 AM - 4:00 PM

Key Responsibilities

• Answer and direct incoming phone calls
• Monitor and respond to customer emails
• Provide freight and delivery updates to customers
• Schedule deliveries and confirm destinations
• Generate reports and maintain documentation
• Obtain and distribute Proofs of Delivery (PODs)
• Support billing, accounting, and warehouse teams
• Manage office supplies and general office administration

Qualifications

✅ 2+ years administrative experience in a fast-paced environment

✅ Strong Microsoft Excel, Word, and Outlook skills

✅ Customer service experience

✅ Strong communication and organizational skills

✅ Logistics, freight, shipping, or transportation experience preferred

✅ Detail-oriented and able to multitask