ACT-Young Adult Community Support Specialist

Act-Young Adult Community Support Specialist

Are you passionate about helping individuals overcome barriers, achieve stability, and thrive in their communities? Join East Bay Community Action Program's Behavioral Health team as a

Community Treatment Specialist

and become a vital part of a multidisciplinary care team dedicated to transforming lives. In this highly rewarding, community-based role, you'll provide hands-on support, advocacy, care coordination, and recovery-focused services for individuals navigating mental health and co-occurring substance use challenges. If you're driven by compassion, collaboration, and a commitment to whole-person care, we'd love to hear from you.

The Community Treatment Specialist serves as a key member of EBCAP's high-acuity behavioral health programs, including ACT I, ACT II, and ACT-YA. This role provides comprehensive wraparound support, case management, care coordination, and community-based services to young adults living with severe and persistent mental illness and co-occurring disorders. Working within a Certified Community Behavioral Health Clinic (CCBHC) care model, you'll collaborate closely with medical, psychiatric, vocational, and recovery-focused providers to help clients build independence, improve wellness, and achieve their personal goals.

This position is primarily community-based and includes client transportation responsibilities, periodic weekend rotations, and limited holiday coverage to ensure continuity of care for the individuals we serve.

• Participation in a rotating weekend coverage schedule approximately every 4 to 6 weeks.
• Weekend coverage hours are 8:00 AM to 12:00 PM.
• Participation in holiday coverage is required, typically 2 to 4 holidays per year.
• Holiday coverage hours are 8:00 AM to 12:00 PM.

Key Responsibilities

Care Coordination & Case Management

• Serve as the primary care coordinator for an assigned caseload.
• Develop and implement comprehensive care plans that support physical, behavioral, and social well-being.
• Coordinate medical, dental, specialty, and behavioral health appointments.
• Assist clients with transportation, scheduling, and treatment follow-through.
• Support medication adherence through education, reminders, pharmacy coordination, and motivational strategies.
• Collaborate with hospital staff and clinical providers to ensure smooth transitions following hospitalizations or higher levels of care.
• Promote health education, symptom management, and chronic disease management.

Community Support & Advocacy

• Advocate for clients across healthcare, educational, legal, housing, and social service systems.
• Build productive relationships with families, guardians, schools, landlords, healthcare providers, and community agencies.
• Participate in multidisciplinary treatment planning and care coordination meetings.
• Monitor client well-being and promptly communicate safety concerns or changes in functioning.
• Assist clients in accessing essential resources such as housing, benefits, transportation, food, and other supports that promote stability and independence.

Substance Use Recovery Support

• Assist clients in identifying triggers and developing relapse prevention strategies.
• Support recovery planning and strengthen natural and community support systems.
• Conduct urine toxicology screening and breathalyzer testing when required.
• Reinforce recovery education under the guidance of licensed substance use treatment professionals.

Vocational & Life Skills Support

• Assess educational and employment interests and connect clients with vocational resources.
• Support progress toward educational, employment, and independent living goals.

Organizational Engagement

• Maintain accurate documentation and compliance with regulatory and program standards.
• Participate in trainings, continuing education, committees, and quality improvement initiatives.
• Contribute to the ongoing growth and evolution of EBCAP's CCBHC service model.

Skills, Knowledge and Expertise

We're looking for someone who brings:

• Exceptional interpersonal and relationship-building skills
• Strong advocacy and problem-solving abilities
• Effective verbal and written communication
• Active listening and motivational interviewing techniques
• De-escalation and crisis management capabilities
• Time management and organizational skills
• Ability to work independently in community settings
• Collaboration and teamwork within multidisciplinary environments
• Documentation and electronic health record proficiency
• Commitment to person-centered, recovery-oriented care

Required Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field
• OR
• Associate degree with at least two years of direct experience in community-based behavioral health, case management, or a related field
• OR
• Equivalent combination of education and relevant experience

Additionally, candidates must possess:

• Experience working with high-acuity behavioral health populations
• Ability to maintain professional boundaries and sound judgment in community settings
• Valid Rhode Island driver's license, reliable transportation, and proof of insurance
• Strong English written and verbal communication skills

Additional Requirement for ACT-YA Services

• One to two years of experience working with adolescents and young adults in community behavioral health, school, or residential settings

Preferred Qualifications

• Experience within Assertive Community Treatment (ACT) programs
• Experience in Integrated Health Home environments
• Bilingual proficiency in Spanish or Portuguese and English
• Familiarity with supported employment and vocational rehabilitation resources
• Knowledge of community-based recovery and rehabilitation models

Benefits

EBCAP offers a comprehensive benefits package for eligible full-time employees, including:

• Medical, dental, and vision insurance
• Flexible spending accounts
• 403(b) retirement plan with employer match
• Employer-paid life insurance
• Generous paid time off
• Mileage reimbursement
• Tuition reimbursement
• Professional development opportunities
• Employee Assistance Program (EAP)

Build a Career That Makes a Difference

At EBCAP, you'll join a mission-driven organization committed to improving the health and well-being of individuals and communities. Every day presents an opportunity to empower others, strengthen recovery, and create lasting change. If you're ready to make a meaningful impact, we encourage you to apply.

About East Bay Community Action Program

East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs — including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors. Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply.

Equal Opportunity Employer

East Bay Community Action Program (EBCAP) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. EBCAP is a federal contractor subject to Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with