ACT Supervisor/Team Leader

Join our team of over 200 passionate people working together to fulfill our mission to provide behavioral health services that inspire hope and promote recovery, resilience, and wellness. We are a team that puts our clients first, fosters community partnerships, and believes in a positive, healthy work environment. You’ll experience an exciting and challenging work environment while living in a highly desired location.

Northwest Michigan has something to offer everyone. Just about any outdoor activity imaginable is easily accessible. Local festivals, quaint downtown shopping districts, art, wineries, fine dining, and the performing arts. From the sandy beaches of Lake Michigan, miles of bike path, nature preserves, golf courses and ski resorts, Northern Michigan offers a world of adventure.

If you have any questions regarding a job description or your employment application, please contact Kelly at or call

NCCMH Internship Program

North Country Community Mental Health works with interns at the Bachelor and Master levels to assist them with the completion of their educational requirements in the discipline of Behavioral Health. We offer interns a program that includes a variety of opportunities with our wide spectrum of services within the behavioral health field. Every internship is individualized based upon the interests of the student.

Interns will learn about the coordination of services, working with mental illness and intellectual or developmental disability populations, writing assessment and plans of service, and what they can expect to experience on a daily basis when employed within the behavioral health field. Many of our interns are offered full time positions at the end of their internship, upon completion of their degrees.

North Country Community Mental Health values education and works to provide staff with assistance towards the cost of education. Below is an outline of the program that we offer and some state and federal programs that are beneficial to our staff. Our dedicated Human Resources team provides our staff with assistance when they go to apply for these programs.

NCCMH offers a tuition reimbursement program. Tuition Reimbursements are at the discretion of management and are based on the degree sought, potential of continued employment with the organization, length of service with the organization, applicability of degree to the job and/or future positions in the organization, a statement from the candidate regarding purpose, intentions, and personal commitment, and availability of funds.

Start Your Career with North Country CMH

Open Positions

Position: ACT Supervisor/Team Leader

Location: Petoskey, MI

Job Id: 715

# of Openings: 0

Serving six counties in Northern Michigan, North Country Community Mental Health is a public behavioral health organization committed to improving the quality of life for people with mental illness and/or developmental disabilities in our communities. If you’re interested in joining a welcoming team and creating a rewarding career with excellent benefit package, visit our website to submit your application:

Job Title: ACT Supervisor/Team Leader

Location: Petoskey, MI 49770

Reports To: Director of Clinical Services

Status: Full-Time, Exempt, Non-Union

Hybrid Eligible: This is a Community-based position

Starting Wage Range: $73,881.60 - $77,604.80 per year

Qualifications: Education: Master’s degree in Social Work, LPC or a licensed human services discipline; with appropriate licensure or certification to provide clinical supervision. Experience: Must qualify as a mental health professional in accordance with MDHHS and professional standards. Two or more years of experience with persons with serious mental illness. At least two years of supervisory experience. Other: Satisfactory completion of applicable training to meet requirements of regulating bodies and demonstrated ability to apply such training to the work environment. Lived experiences with behavioral health issues are valued.

Summary of Responsibilities: The Assertive Community Treatment Team Leader/Supervisor provides clinical leadership to the ACT team, understands and communicates ACT eligibility and program requirements, adheres to MDHHS, Medicaid, CARF and NCCMH standards, and provides direct services to clients. The ACT Supervisor strives for positive outcomes for clients that include reduced hospital utilization, improved psychosocial functioning, and achievement of person-centered goals. This position coordinates the ACT program with the MI service system, other agency programs and in the community.

Essential Job Functions

• Supervises the ACT program staff, activities, assignments, productivity, utilization of team resources, and quality and cost-effectiveness of services.
• Participates in team discussions, planning, and establishment of goals for person-centered plans including the provision of integrated treatment planning for consumers with co-occurring mental health and substance use disorders.
• Coordinates and participates in on call schedule and consultation for team members during "after hours" programming.
• Coordinates services with other MI Programs, i.e., outpatient, Clubhouse, North Country Residential and adult service coordination.
• Coordinates psychiatric, medical services and consultation for ACT clients.
• Maintains positive relationships with community providers.
• Maintains confidential program and client reports, records and data.
• Provides day-to-day program management including office and supply management and vehicle maintenance.
• Manages emergency assistance funds and petty cash.
• Provides outreach and skill training to identified client population.
• Coordinates ACT referrals and planning with intra-agency and hospital liaison staff.
• Visits clients at their residence or within the community.
• Oversees staff clinical documentation requirements.
• Reports service activity in accordance with agency policy, procedure and Medicaid requirements.
• Ensures the ACT program meets safety, MDHHS, Medicaid, CARF, CMH and other regulatory requirements.
• Utilizes approved intervention techniques based on Crisis Prevention Institute training.
• Performs other duties and related activities as assigned by supervisor.

Physical Requirements: Ability to walk, bend, stand, sit, lift to 50 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity and drive a vehicle. Position requires physical ability to complete and maintain certification in de-escalation techniques which will be a training class provided to the job incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.

Other Requirements

• Must be able to complete and remain current in initial and ongoing training requirements.
• Must have own phone and internet for communication, reliable access to messages, and multi-factoring capabilities.
• Have reliable transportation in carrying out agency duties.
• Possess a valid Michigan’s driver’s license and have a satisfactory driving record.
• Ability to work within guidelines of the code of conduct, regulatory compliance plan and personnel policies.
• Supports a philosophy of service delivery that is recovery-based, person centered and culturally competent.
• Adhere to applicable policies and procedures as required by the Department of Community Mental Health, the Mental Health Services Board, and other pertinent regulatory agencies.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.