District ManagerThe District Manager (DM) position is primarily responsible for the development of long-range, annual, and short-term performance plans at store level. The DM is to lead, direct, and manage the successful execution of plans and the achievement of results for assigned stores according to company policy while ensuring continuity in operational practices in all assigned stores. The DM plays an instrumental role in developing strong management teams and individuals and supporting via mentoring, coaching, training, and advising.
The duties of this position are to be performed while demonstrating and reinforcing all of Greer's core values and mission.Essential Duties and ResponsibilitiesLead the strategic execution of day-to-day retail operations across multiple functions for all assigned ACE storesUnderstand current and future brand direction and develop retail operations strategies and solutions that align to and support itProactively integrate the Corporate and Field teams in the development and execution of retail operations strategies and solutions to meet/exceed budgeted financials.Effectively attract, retain and develop a unified team that delivers exceptional service to internal customers and positively impacts business resultsActive in the on-boarding process for new management staff as neededIdentify and develop existing associates to prepare a "bench" of future leaders for store managementDirectly responsible for the practice, education, and execution of the "Essential Leadership Skills Series" for store manager roleProvide regularly scheduled, ongoing, coaching and guidance to store managementCoordinate and facilitate management training for assigned stores and evaluate results of training sessions for all associates (Customer Service, POS procedures/knowledge, Safety, Loss prevention, etc.)Conduct recurring scheduled visits and follow-up meetings with store managers to ensure standards compliance and service excellenceMaintain all administrative duties required for POS, ACE billings and accounting proceduresEnsure completion of projects within specific timelines and guidelinesEnsure consistency across all stores and systemsAssists in preparation of store budgets and ensure stores meet or exceed annual budget and profit goalsOversees inventory controls and management of overall inventory performanceWorks closely with the merchandising team on store planning, projects, and improvementsMaintains effective and frequent communications with stores and support officeMaintains good relationships with vendors and suppliers and attends ACE shows and other conferencesKnowledge, Skills and Ability RequirementsSelf-starter with proven ability to prioritize, develop effective strategies and lead their executionAbility to develop and implement innovative solutions to complex, systemic problemsDemonstrated ability to develop and lead a team comprised of multiple functionsHighly collaborative with exceptional written and verbal communication skillsPassionate about customer service and enhancing the retail experienceDemonstrated ability to supervise other employees, understanding of the fundamentals of supervision and management principlesAbility to interact effectively with customers and co-workersHigh degree of analytical skill and the ability to delegate.Must possess strong written and verbal communication skillsExcellent organizational and project management skills with proven ability to effectively oversee and manage multiple, concurrent projectsThrives in a fast-paced environment; adapts quickly to changeMaintains a strong technical and current skill level on all computer operational systems that are instrumental to successful store operations and oversightEducation and Experience2 or more years of retail management and/or operations experience to include direct responsibility for multiple retail storesBachelor's degree in business management, business administration, or equivalent related business experienceDemonstrated ability to spot, hire, and develop management talentDemonstrated track record of delivering on financial goalsDemonstrated ability to drive a strong customer service culturePhysical DemandsAbility to sit, stand, and walk for extended periods of timeAbility to climb, reach, grasp, bend, stoop and kneelAbility to lift up to 40 pounds occasionally or greater weight using team lift assist techniquesOther QualificationsMay require evening and weekend work in order to set up or participate in company or store events; and, out of town/overnight travel for industry events (e.g. trade shows) and/or professional development conferences and seminars.Disclaimer: The above statements are intended to describe the general nature and level of work being performed by those assigned to this classification. These statements are not an exhaustive list of all responsibilities, duties and skills required.