Accounts Receivable Team Lead

Supporting the management team in a remote capacity, the full-time Accounts Receivable Team Lead will oversee the coordination of activities in the Accounts Receivable department, provide training, and ensure timely resolution of outstanding claims. Key responsibilities Assist global team members by providing support and answering questions to promote ongoing success Track productivity and quality of Accounts Receivable Representatives while identifying areas for improvement Follow up with payers to ensure timely resolution of outstanding claims and initiate appeals as necessary Required qualifications High School diploma or equivalent required Experience in insurance collections within a medical practice or facility, including claims submission and follow-up Knowledge of the denied claims and appeals process, as well as underpayments and credit balance processes Experience with practice management systems such as EPIC PB, Allscripts, or Cerner preferred Proficiency in Microsoft Office Suite, particularly basic Excel skills