Accounts Receivable Supervisor
Accounts Receivable Supervisor is responsible for overseeing and managing CCS's Accounts Receivable (AR) and billing functions while continuing to support CCS division operations with mid-level administrative and accounting-related duties. This role ensures accurate, timely invoicing and collection support, supervises AR bill activities, and serves as a key liaison between accounting, project managers, and operations.
Education and Experience Qualifications
- High School Diploma or GED
- Valid Driver's License and ability to be insured under the Company's driving insurance.
- Minimum of 3 years of experience in accounts receivable, billing, or a related accounting function; minimum of 1 year in a supervisory capacity required, with responsibility for managing and coaching direct reports, including oversight of day-to-day work activities. Bachelor's degree preferred.
- Demonstrated experience with accounting software, basic understanding of accounting functions (AR, AP, payroll, job costing, etc.)
- Ability to manage and lead Accounts Receivable team, experience with billing processes strongly preferred.
- Must have demonstrated experience with Microsoft Office Suite.
- Experience with construction, industrial services, or environmental projects is preferred but not required with suitable educational experience.
- Exceptional customer service skills and ability to work independently.
- Ability to multi-task and handle multiple tasks from different individuals and departments.
- Ability to work quickly and be able to function in bursts of various urgent tasks.
- Must be detail-oriented and set high standards for accuracy.
Duties and Responsibilities
Accounts Receivable & Billing Management
- Oversees daily AR billing operations, including invoice generation, review, and distribution.
- Ensures timely and accurate invoicing in accordance with contract terms and company policies.
- Supports the AR collections team with timely follow-up on outstanding balances by ensuring accurate invoicing and efficient billing processes.
- Coordinates with customers, Department Managers, Regional Department Coordinators, and internal teams to advance project billing and resolve billing discrepancies and disputes
- Collaborates in collection efforts while maintaining positive client relationships.
- Main customer service point of contact for customer invoice inquiries assisting with prompt resolution of disputes.
- Develops documents, and improves AR billing processes and controls.
- Provides guidance, training, and oversight to AR/Billing staff.
- Supports system set-up and integration for new invoice processes within various financial data management systems by developing procedures and processes that ensure efficient and accurate billing operations.
- Create and modify T&M billing to generate invoices and send them to customers.
- Reviews billing packet submitted from field for accuracy and compares billing estimates, dailies, and applied cost in system
- Reconciles and identifies variances between billing paperwork from field to cost that is posted on jobs, following up with management on any discrepancies.
- Create credit memos with appropriate approvals for customers when needed.
Administrative & Accounting Support
- Works closely with internal accounting teams, as well as Department Managers, and Regional Department Coordinators to ensure accounting documentation is timely, accurate and complete.
- Responds to and resolves administrative, billing, and accounting-related inquiries.
- Retrieves information from records, emails, and other documentation; prepares summaries and reports as needed.
- Conducts research and complies statistical or financial reports.
- Maintains organized filing and recordkeeping systems.
- Provide administrative and accounting support to multiple regional offices and departments, including handling inquiries, billing and wage reviews, document preparation, record-keeping, Excel management, and general administrative tasks.
Oversee prevailing wage rate administration by conducting research, reviewing compliance requirements, and maintaining accurate records while supporting business compliance inquiries. General Responsibilities
- Maintains punctual, regular, and predictable attendance
- Works collaboratively in a team environment with a spirit of cooperation
- Respectfully takes direction from management while exercising independent judgment within the role.
- Maintains confidentiality of financial and company information.
- Other duties as assigned.
Working Conditions and Physical Requirements
- Remain in a stationary position for extended periods of time.
- Move about inside the office.
- Operate a computer and other office productivity machinery, such as a calculator, copy machine, computer printer, etc.
- Occasionally ascend/descend stairs.
- Ability to communicate accurate information and ideas so others will understand.
- Observe details at a close range.
- Occasionally move office related supply up to 10lbs.
- Position is in-office in Longview, WA; Monday-Friday
Employee Benefit Program
- Medical, Dental & Vision options for employees and eligible dependents
- Life AD&D - Voluntary and Company paid.
- Specialty RX programs.
- Group AFLAC options – Hospital, Critical, and Accident Plans
- Pre-Tax Flexible Savings Account (FSA)
- Pre-Tax Dependent Care Savings Account (DCSA)
- Telehealth by Teladoc.
- 401(k) with discretionary annual company matching contributions.
- Employee Assistance Program (EAP)
- Paid Trainings and Certifications
- Paid Leave including Paid Vacation, Paid Sick Leave, Paid Holidays, Jury Duty and Bereavement for qualifying employees
- Up to $2,000 per year profit sharing for qualifying employees
- Annual company events
- Safety Incentives