Accounts Receivable Supervisor

Accounts Receivable SupervisorThe Accounts Receivable Supervisor will direct and oversee all Accounts Receivable operations across nine K-Solv Group operating entities. This role supervises a team of 2-4 AR specialists and is accountable for maintaining consistent, accurate billing and collection practices across the entire corporate portfolio. The Supervisor will manage credit approvals, ensure timely cash application, support monthly financial close deadlines, and drive process improvements and standardization across multiple business units.

This is a strategic, hands-on leadership role requiring strong financial acumen, team management skills, and the ability to navigate complex multi-entity AR operations.Key Responsibilities & DutiesTeam Leadership & DevelopmentSupervise, coach, and evaluate a team of 2-4 AR specialists; conduct hiring, onboarding, training, and performance reviewsProvide clear direction and establish performance metrics aligned with company goalsCreate development plans and foster a culture of continuous improvement and accountabilityConduct regular one-on-ones and provide constructive feedbackMulti-Entity AR OversightManage AR operations across all 9 K-Solv Group operating entities with consistent billing, collection, and cash application practices.Hands on ownership of Collections, Cash application, and Credit Management for selected K-Solv Group companies.Ensure all entities comply with corporate AR policies, procedures, and accounting standardsCoordinate AR activities across business units to meet consolidated financial reporting deadlines and monthly close calendarsMonitor and report on AR performance metrics (DSO, aging analysis, collection rates) by entity and consolidated basisBilling, Collections & Cash ApplicationOversee accurate and timely invoicing, payment processing, and cash application across all operating companiesReview aging reports, identify key outstanding balances, and develop collection strategies for past-due accountsMonitor credit terms and customer credit limits; coordinate credit approvals with third-party insurance providersDirect collection efforts through multiple communication channels; escalate high-value or complex disputes as neededMaintain proper documentation of all collections activities, credit memos, refunds, and write-offsCustomer & Stakeholder ManagementServe as primary contact for resolving complex AR disputes and customer inquiries across all entitiesCollaborate with Sales, Operations, and Customer Service teams to resolve billing discrepancies and payment issuesMaintain strong customer relationships while ensuring compliance with payment terms and company policiesProvide regular AR status updates and forecasting to leadership and senior managementFinancial Reporting & ComplianceSupport monthly and year-end financial close processes; ensure AR accounts are accurately recorded and reconciledPrepare and present AR analytics, DSO metrics, and aging summaries to management and stakeholdersSupport internal and external audits; provide necessary documentation and respond to audit inquiriesEnsure compliance with GAAP, company policies, and SOX requirements (if applicable)Process Improvement & System ManagementIdentify inefficiencies and opportunities to streamline AR processes across all business unitsLead standardization initiatives to create consistent practices across the 9 operating entitiesManage and optimize ERP system usage (Chempax, Business Central) to improve reporting and efficiencyMaintain accurate AR records and documentation in compliance with company and legal requirementsRecommend and implement system enhancements and workflow improvementsOperational DutiesServe as hands-on backup for AR functions including collections, invoicing, and cash applicationPerform special projects and ad-hoc analyses as assigned by the Accounting Manager or leadershipWillingly work extended hours to meet monthly close deadlines and peak operational periodsRequired QualificationsEducationHigh School Diploma or GED (minimum); Bachelor's degree in Accounting, Finance, or related field preferred.ExperienceMinimum 5+ years in high-volume Accounts Receivable operationsMinimum 2+ years in a supervisory or lead role managing AR teams or functionsExperience managing multi-entity or multi-location AR operations is strongly preferredDemonstrated experience with monthly financial close processes and AR reconciliationsTechnical SkillsAdvanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis, financial modeling)Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook)Hands-on experience with ERP systems; experience with Chempax and/or Business Central is a plusAbility to learn and adapt to new accounting software and systemsOther RequirementsWillingness to work extended hours to meet financial close and operational deadlinesAvailability to occasionally travel to other K-Solv Group locations if neededKnowledge, Skills & AbilitiesLeadership & CommunicationProven ability to lead, motivate, and develop a diverse team in a fast-paced, deadline-driven environmentStrong verbal and written communication skills; ability to present financial data clearly to multiple audiencesExcellent interpersonal skills and ability to build collaborative relationships across departmentsStrong negotiation and conflict resolution skillsFinancial & Accounting KnowledgeExpert knowledge of AR best practices including billing, collections, cash application, and credit managementStrong understanding of GAAP and AR accounting principlesAbility to analyze financial data, create meaningful reports, and provide actionable insightsKnowledge of credit management, credit insurance, and dispute resolution processesOrganizational & Analytical SkillsExceptional attention to detail with strong accuracy in financial data and documentationOutstanding organizational and time management skills; ability to juggle multiple priorities and meet deadlinesStrong analytical skills; ability to identify trends, root causes, and process improvement opportunitiesAbility to exercise sound judgment and maintain strict confidentialityProfessional AttributesDemonstrated integrity and professional ethicsStrong problem-solving ability and resourcefulnessProactive and self-motivated; ability to work independently and as part of a teamAbility to comprehend, follow, and communicate oral and written instructionsCommitment to compliance with all company policies, procedures, and legal requirementsWorking Conditions & Physical RequirementsEnvironment: Office-based in Houston, TX; primarily sedentary but requires ability to stand, walk, and move about officePhysical Demands: Must be able to lift and carry up to 10 lbs.; use hands and fingers for typing; stand, walk, reach, bend, and maintain balanceTravel: Minimal travel; occasional visits to K-Solv Group operating locations may be required