Accounts Receivable Specialist

Our Robert Half client is seeking an Accounts Receivable & Collections Clerk to support day-to-day receivables and collections functions. This role will be responsible for overseeing collection activities, posting customer payments, reconciling deposits, and processing wire-related transactions. The position will also monitor overdue accounts, work directly with customers to resolve billing and credit issues, and coordinate payment reporting across multiple branch locations. In addition, this individual will provide regular accounts receivable updates to senior leadership.

Key Responsibilities

Responsibilities include, but are not limited to:

• Monitor customer accounts and follow up on outstanding and past-due balances
• Receive, apply, and post customer payments accurately
• Review account activity, payment history, and collection trends
• Communicate with customers regarding outstanding invoices, billing questions, and credit concerns
• Prepare and send monthly customer statements, as well as additional statements upon request
• Maintain accurate and up-to-date records of account status and collection activity
• Prepare reports and provide updates on receivables and collection efforts, including participation in weekly review meetings with leadership and management
• Perform daily accounting tasks related to accounts receivable, collections, and cash application
• Support the protection of company funds through deposit reconciliation and payment processing activities
• Collaborate with administrative staff across multiple locations to resolve payment discrepancies and collection issues
• Reconcile daily cash and customer payment reports received from branch locations
• Assist other members of the accounting team as needed
• Complete additional duties as assigned

Qualifications

• High school diploma or equivalent required; related experience may be considered in place of formal education
• 5+ years of experience in accounts receivable, collections, or a similar accounting role required
• At least 2 years of experience working with business systems and customer payment processing functions required
• Transportation industry experience is a plus
• Strong Microsoft Office skills, particularly Excel
• Detail-oriented, organized, and self-motivated
• Ability to prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Ability to work independently and collaboratively within a team
• High level of integrity and professionalism when handling financial data and confidential customer information